Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and sales teams while ensuring a top-notch experience.
- Company: Leading sustainable packaging firm with a focus on innovation.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and employee discounts.
- Why this job: Join a dynamic team and excel in a rewarding career.
- Qualifications: Customer service experience, strong organisational skills, and Microsoft Office proficiency.
The predicted salary is between 28800 - 43200 £ per year.
A leading sustainable packaging firm is seeking an enthusiastic Customer Service Coordinator for their Birmingham site. This full-time position involves liaising with customers and supporting sales teams. The ideal candidate will have relevant customer service experience, strong organizational skills, and be proficient in Microsoft Office.
Benefits include:
- Competitive salary
- 25 days holiday
- Pension scheme
- Employee discounts
Join this dynamic team to excel in a rewarding career.
Customer Experience Coordinator in Smethwick employer: DS Smith
Contact Detail:
DS Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Coordinator in Smethwick
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the company. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. This will help you tailor your answers and show that you’re genuinely interested in their mission, especially since they focus on sustainability.
✨Tip Number 3
Practice common interview questions related to customer service and organisational skills. We can help you with mock interviews to boost your confidence and ensure you nail those tricky questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else.
We think you need these skills to ace Customer Experience Coordinator in Smethwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant customer service experience and organisational skills. We want to see how you can bring your unique flair to the Customer Experience Coordinator role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our sustainable packaging firm and how your skills align with the job description. Let us know what makes you tick!
Show Off Your Microsoft Office Skills: Since proficiency in Microsoft Office is key for this role, don’t forget to mention any specific tools or projects where you've used these skills effectively. We love seeing practical examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at DS Smith
✨Know the Company Inside Out
Before your interview, take some time to research the sustainable packaging firm. Understand their mission, values, and recent projects. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to handle customer interactions effectively.
✨Organisational Skills Matter
As a Customer Experience Coordinator, strong organisational skills are key. Be ready to discuss how you manage your time and prioritise tasks. You could even share a method or tool you use to stay organised, which will impress the interviewers.
✨Get Comfortable with Microsoft Office
Since proficiency in Microsoft Office is a requirement, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, especially in relation to customer service and sales support.
