At a Glance
- Tasks: Support commercial growth by building customer relationships and understanding packaging needs.
- Company: Join DS Smith, a global leader in sustainable packaging solutions.
- Benefits: Starting salary of £23,975, pension, life insurance, and career progression opportunities.
- Other info: Dynamic team environment with a focus on sustainability and innovation.
- Why this job: Kickstart your sales career with hands-on experience and mentorship in a sustainable industry.
- Qualifications: GCSEs in Maths and English or Level 2 Functional Skills required.
The predicted salary is between 23975 - 23975 £ per year.
Kickstart your career with a global leader in sustainable packaging. DS Smith is a leading provider of fibre-based sustainable packaging solutions, supported by integrated recycling and papermaking operations. Our innovative approach enables major brands to reduce carbon, replace problematic plastics, and keep materials in use for longer, all supported by our industry-leading design capabilities and unique “box-to-box in 14 days” model.
We are now looking for a motivated and ambitious individual to join our Mercia Packaging site as a Sales Apprentice.
The Job
As a Sales Executive Level 4 Apprentice, you will play a key role in supporting our commercial growth while developing the skills and knowledge needed for a successful career in sales. You’ll build strong relationships with customers, understand their packaging needs, and help deliver high-quality, sustainable solutions.
Key responsibilities include:
- Contacting customers to understand their packaging requirements
- Managing enquiries and responding to customer queries
- Liaising with internal teams to ensure orders and enquiries are processed efficiently
- Developing an understanding of DS Smith’s products, services, and the UK corrugated packaging market
Your Development Journey & Apprenticeship
Our 18-month Level 4 Sales Apprenticeship gives you the skills to succeed in consultative selling and account management, helping you build strong customer relationships from day one. You’ll learn through a mix of structured training, hands-on experience, and a full business induction - with site visits to see how our packaging solutions come to life. Plus, a dedicated mentor will support you every step of the way.
During the programme, you’ll gain experience across key areas, including:
- Design
- Customer Services
- Supply Chain
- Direct Sales Teams
This well-rounded experience will give you a strong foundation and a clear path to grow your career at DS Smith.
Career Opportunities
On successful completion of the apprenticeship, you’ll be well-positioned to progress into a variety of roles within DS Smith, including:
- Sales
- Design
- Customer Service
- Commercial or Account Management
While based at our Mercia site, you’ll be part of the wider DS Smith team, working collaboratively across the business and contributing to our shared goal of excellence in sales and customer service.
What You’ll Need
- GCSEs in Maths and English (Grade C/4–9) or Level 2 Functional Skills
- To have lived in the UK or EEA for the past 3 consecutive years (funding requirement)
- Ability to start full-time on 3rd September 2026
- Full right to work in the UK
What’s in It for You?
Starting salary: £23,975, with increases as you progress. Company pension, life insurance, income protection, cycle to work scheme, and a chance to launch a rewarding customer-focused career with a global business.
Ready to begin your sales career with impact? If you’re enthusiastic, customer-focused, and excited to learn, we’d love to welcome you to the team.
Location: Mercia, Swadlincote
About us
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Fair recruitment at DS Smith
To fulfil our purpose, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
Sales Apprentice employer: DS Smith
DS Smith is an exceptional employer, offering a dynamic and supportive work environment at our Mercia Packaging site. As a Sales Apprentice, you will benefit from a comprehensive 18-month training programme, dedicated mentorship, and clear pathways for career progression within a global leader in sustainable packaging. With a strong focus on employee development, competitive salary, and a commitment to diversity and inclusion, DS Smith provides a rewarding platform for those eager to make a meaningful impact in the sales industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Apprentice
✨Tip Number 1
Get to know DS Smith inside out! Familiarise yourself with their products and sustainable practices. This will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Sales Apprentice role. Highlight your enthusiasm for customer service and sustainability – it’s what DS Smith is all about!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a community that values your growth and development from day one.
We think you need these skills to ace Sales Apprentice
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for sales and sustainability shine through. We want to see that you're excited about the opportunity to kickstart your career with us at DS Smith!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you can contribute to our mission of providing sustainable packaging solutions.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at DS Smith
✨Know Your Stuff
Before the interview, make sure you understand DS Smith's products and services. Familiarise yourself with their sustainable packaging solutions and the UK corrugated packaging market. This will show your genuine interest and help you answer questions confidently.
✨Practice Your People Skills
As a Sales Apprentice, building relationships is key. Practice common interview questions that focus on customer interaction and problem-solving. Think of examples from your past experiences where you've successfully communicated or resolved issues.
✨Show Your Enthusiasm
DS Smith is looking for motivated individuals. During the interview, express your excitement about starting a career in sales and your eagerness to learn. Share why you’re passionate about sustainability and how it aligns with your career goals.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process, mentorship opportunities, or how success is measured in the Sales Apprentice role. This shows you're engaged and serious about your future with the company.
