At a Glance
- Tasks: Manage customer communication and coordinate transport for deliveries in a fast-paced warehouse environment.
- Company: Join DS Smith, a leading company in the manufacturing and transport sector.
- Benefits: Enjoy paid holidays, exclusive discounts, and opportunities for career progression.
- Other info: Receive support throughout your journey and get help with your CV.
- Why this job: Perfect for those who thrive in dynamic settings and want to make an impact.
- Qualifications: Strong Excel skills and previous admin or customer service experience required.
The predicted salary is between 25000 - 30000 £ per year.
Are you an experienced Warehouse administrator with excellent Excel skills?
DS Smith are currently looking for an experienced Warehouse Administrator to work in their Milton Keynes depot. This role is ideal for someone with previous admin and customer service experience within a manufacturing/warehouse/transport environment.
Responsibilities
- Manage communication with customers outside of standard business hours, ensuring queries and issues are handled promptly.
- Coordinate and book transport for outbound deliveries outside of normal operating hours.
- Arrange delivery bookings via phone and email, ensuring all required information is accurately recorded.
- Maintain and update tracking reports for all inbound and outbound orders, always ensuring data accuracy.
- Process orders within the system and allocate them to the relevant shipments.
- Cross-check delivery documentation against received goods and highlight any discrepancies or issues.
- Monitor and record transport-related costs, updating financial tracking reports accordingly.
- Track and report on OTIF (On Time In Full) performance, ensuring data is kept up to date.
- Liaise with Customer Service teams during business hours to ensure smooth operational flow and issue resolution.
- Book transport through pallet networks and parcel carriers, ensuring cost-effective and timely delivery solutions.
Qualifications & Requirements
- Excellent IT skills including Excel (short Excel test will be conducted at interview).
- Flexible and adaptable attitude with ability to prioritise a range of different tasks.
- Exceptional communication skills, at all levels, both written and verbal.
- Excellent organisational and time management skills.
- Confident, enthusiastic and tenacious.
- Previous admin or customer service experience.
Benefits
- Paid holiday.
- Exclusive online services including restaurant and retail discounts.
- Chance to receive £25 for referring a friend.
- Opportunity for progression into permanent roles.
- Competitive rates of pay.
- Dedicated team throughout your journey within the role.
- Advice and editing on your current CV.
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Warehouse Administrator in Milton Keynes employer: DS Smith
At DS Smith, we pride ourselves on being an excellent employer, offering a supportive work culture that values communication and teamwork. Our Milton Keynes depot provides a dynamic environment where Warehouse Administrators can thrive, with opportunities for professional growth and development, competitive pay, and exclusive employee benefits such as discounts and referral bonuses. Join us to be part of a dedicated team that prioritises your success and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Administrator in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DS Smith. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your Excel skills before the interview. Since they’ll be testing you, it’s a good idea to familiarise yourself with common functions and formulas. You want to walk in feeling confident and ready to impress!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate how you handle customer queries and issues. Use examples from your past experience to highlight your ability to communicate effectively, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Warehouse Administrator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and customer service experience, especially in a warehouse or transport environment. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Excel Skills:Since excellent Excel skills are a must for this role, consider including specific examples of how you've used Excel in previous jobs. We might even throw in a short Excel test during the interview, so be prepared to impress us!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Warehouse Administrator role. We love seeing enthusiasm and a clear understanding of the job responsibilities, so let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at DS Smith
✨Brush Up on Your Excel Skills
Since the role requires excellent Excel skills, make sure you’re comfortable with functions, formulas, and data management. Practise common tasks like creating pivot tables or using VLOOKUP, as you might face a short test during the interview.
✨Know the Company and Role
Do your homework on DS Smith and understand their operations in the manufacturing and transport sectors. Familiarise yourself with their values and how the Warehouse Administrator role fits into their overall mission. This will show your genuine interest and help you answer questions more effectively.
✨Prepare for Scenario Questions
Think about past experiences where you’ve had to manage customer queries or coordinate deliveries. Be ready to share specific examples that highlight your problem-solving skills and ability to handle pressure, especially outside of standard business hours.
✨Show Off Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would liaise with customers and internal teams, ensuring smooth operational flow. Good verbal and written communication will set you apart!
