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- Tasks: Lead digital transformation and drive technology adoption for improved efficiency and customer engagement.
- Company: Join DS Smith, a global leader in sustainable packaging solutions.
- Benefits: Enjoy competitive salary, pension scheme, 25 days holiday, and more.
- Why this job: Shape the future of digital solutions while making a real impact in a dynamic environment.
- Qualifications: Proven leadership in digital teams and strong analytical skills required.
- Other info: Flexible remote work with occasional travel; diverse and inclusive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Location: Flexible (Remote with travel as and when required)
Reports to: Head of Technology
TMS (Total Marketing Support) are a subsidiary company of DS Smith. TMS provide Point of Sale Marketing solutions for leading brands as well as specialised packaging solutions. TMS are on an exciting digital transformation journey. We are looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS.
Responsibilities- Lead the digital enablement strategy, ensuring alignment with TMS business objectives and the wider DS Smith technology roadmap
- Manage and develop a high-performing team consisting of a Business Analyst, Systems Analyst, and Continual Improvement Manager
- Champion the adoption and integration of new technologies, ensuring they add value and align with existing systems and processes
- Drive data-led decision making, working closely with the Data Manager to enhance data governance, architecture, and literacy across the business
- Identify and implement opportunities to optimise processes and improve business efficiency
- Enhance customer experience through the effective use of digital tools and solutions
- Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital initiatives
- Lead change initiatives, ensuring effective communication and user adoption of new technologies or processes
- Define and monitor KPIs to measure the impact and performance of digital initiatives
- Represent the Technology function in cross-functional strategic planning, supporting the Head of Technology in shaping TMS’s digital future
- Full line management for a Business Analyst, Systems Analyst, and Continual Improvement Manager
- Occasional travel to other TMS sites and DS Smith Group offices may be required
- Strong strategic vision with the ability to translate business needs into effective digital solutions
- Proven leadership capability with experience managing cross-functional digital or technology teams
- Highly analytical with the ability to interpret data and turn insights into action
- Innovative mindset with a passion for exploring and applying emerging technologies
- Excellent communication and stakeholder engagement skills
- Customer-focused approach, with an understanding of how digital solutions enhance user and customer experience
- Skilled in leading change and embedding new ways of working
- Solid understanding of data governance, architecture, and analytics
- Experience delivering digital transformation initiatives within complex or multinational environments
- Knowledge of business systems such as ERP, CRM, and data platforms
- Degree in a relevant field (Information Systems, Business, Data Science) and/or project management certification (e.g., PRINCE2, Agile) is desirable
- Competitive salary
- Pension scheme & Life insurance
- Share Save scheme
- Income Protection
- 25 days holiday plus Bank Holidays
- Employee Assistance Programme
- Virtual GP, Occupational Health & free Flu vaccine
- Cycle to Work and shopping discounts
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Digital Enablement Lead in Manchester employer: DS Smith
Contact Detail:
DS Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Enablement Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their digital transformation goals. We want to see your passion!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Digital Enablement Lead in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Enablement Lead role. Highlight your experience with digital transformation and how it aligns with TMS's objectives. We want to see how you can drive efficiency and innovation!
Showcase Your Leadership Skills: Since this role involves managing a cross-functional team, don’t forget to emphasise your leadership experience. Share examples of how you've successfully led teams in the past and how you’ve championed new technologies.
Be Data-Driven: As a Digital Enablement Lead, being analytical is key! Include specific instances where you've used data to make decisions or improve processes. We love seeing candidates who can turn insights into action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DS Smith
✨Know Your Digital Stuff
Make sure you brush up on the latest digital tools and technologies relevant to the role. TMS is on a digital transformation journey, so being able to discuss how you've successfully implemented or championed new tech in the past will really impress.
✨Show Off Your Leadership Skills
As a Digital Enablement Lead, you'll be managing a cross-functional team. Prepare examples of how you've led teams before, especially in driving change or improving processes. Highlight your ability to engage stakeholders and foster collaboration.
✨Data is Your Best Friend
Since this role involves data-led decision making, come ready to discuss how you've used data to drive business improvements. Be prepared to share specific metrics or KPIs you've worked with and how they influenced your decisions.
✨Be Customer-Centric
TMS values a customer-focused approach, so think about how digital solutions can enhance user experience. Prepare to discuss any past experiences where you've improved customer engagement through technology, and how you plan to do the same at TMS.
