Role Summary
TMS Global, part of DS Smith, is a global leader in sustainable packaging and retail solutions. This blended delivery and change role focuses on setting up delivery infrastructure, driving projects, developing business cases, stakeholder engagement, and embedding change across the organization.
Responsibilities
- Set up and maintain delivery infrastructure for assigned projects and workstreams: governance, RACI, reporting cadence, risk and issue management, and stakeholder engagement plans.
- Drive projects from initiation through handover and benefit realisation.
- Maintain accurate, exception‑led status reporting to the Head of Delivery.
- Ensure project documentation is maintained to the required standard.
- Lead the development of business cases for assigned change initiatives, working with Finance, account owners, and functional leads.
- Translate strategic intent into measurable outcomes.
- Contribute to the commercial case for the Delivery function, supporting value articulation through improved governance and change capability.
- Design and deliver stakeholder engagement and communication plans for change projects.
- Conduct current‑state diagnostics and gap analyses to inform change strategy.
- Ensure changes are embedded and sustained post‑go‑live, with clear ownership transferred to operational teams and lessons captured for future programmes.
- Support the ongoing development and embedment of the Delivery Framework, including project lifecycle tools, templates, and governance processes.
- Identify waste and inefficiency in operational and delivery processes, applying lean and continuous improvement principles to surface simplification opportunities.
- Build effective working relationships across DSGS functions and regions, operating with influence rather than authority in a matrixed environment.
Qualifications
- Demonstrable experience delivering business change or transformation projects end‑to‑end, with evidence of projects delivered on time, to scope, and with measurable outcomes.
- Proven ability to build and present business cases.
- Experience defining targets and success metrics for change programmes.
- A background in managed services, professional services, or complex multi‑stakeholder environment is advantageous.
- Proficiency in Microsoft 365 tools, including Teams, SharePoint, and Excel is essential; experience with project tracking or workflow tools is advantageous.
Location
This role can be based remotely throughout the UK or can be hybrid to our office in Manchester.
EEO Statement
We welcome all candidates to apply, even those not meeting all criteria.
