At a Glance
- Tasks: Lead and grow strategic global partnerships in a dynamic FMCG environment.
- Company: Join TMS Global, a leader in innovative packaging solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team focused on redefining packaging for a sustainable future.
- Why this job: Make a real impact by driving sustainable growth and building strong relationships.
- Qualifications: Experience in senior key account roles and strong commercial acumen required.
The predicted salary is between 80000 - 100000 £ per year.
We're looking for an outstanding Global Key Account Director to lead and grow one of our most strategic large FMCG global partnerships. This is a high-profile, high-impact leadership role with full accountability for the end-to-end commercial, operational and contractual performance of a complex global account. You'll operate at the centre of a multi-market partnership, driving delivery across key pillars including Shopper Conversion, Sustainability and Productivity, while shaping a clear long-term growth agenda.
You'll combine strategic thinking with disciplined execution—bringing strong business insight to identify opportunities, and ensuring global teams are aligned behind a clear, actionable plan. At the same time, you'll build deep, trusted relationships with senior stakeholders, consistently delivering a customer-focused approach that strengthens the partnership and creates long-term value. This is a role for someone who enjoys working at pace, navigating complexity, and turning strategy into meaningful, measurable outcomes.
Key responsibilities- Own full accountability for global account performance, ensuring delivery against commercial, operational and contractual commitments.
- Define and execute a clear account strategy, aligning cross-functional and international teams to deliver against shared priorities.
- Build and maintain strong, senior-level relationships with our partners stakeholders, positioning the business as a trusted, value-adding partner.
- Use data, market understanding and commercial judgement to identify growth opportunities, innovation pipelines and efficiency gains.
- Lead global teams across multiple disciplines to deliver consistent, high-quality execution across markets.
- Build organisational capability and develop strong succession pipelines.
- Drive P&L performance, including forecasting, margin optimisation, and financial planning.
- Translate customer needs into scalable, commercially viable solutions, ensuring long-term partnership success.
- Lead performance reviews, governance, and continuous improvement activity to drive sustained results.
- Foster a high-performance culture, with clear accountability, strong collaboration and a focus on outcomes.
You're a commercially driven, strategic leader with a track record of delivering results in complex, international environments.
- Significant experience in senior key account or commercial leadership roles within matrix organisations.
- Proven ability to manage and grow large, strategic customer relationships on a global scale.
- Strong commercial and financial acumen, with experience owning P&L and delivering against ambitious growth targets.
- Brings strong business insight, using data, market understanding and customer knowledge to shape decisions and unlock value.
- Demonstrates the ability to align teams and priorities across geographies, ensuring focus, clarity and delivery.
- Builds credibility quickly and develops deep, trust-based relationships with stakeholders at all levels.
- Comfortable operating in ambiguity, managing complexity and leading through change.
- A collaborative and inclusive leader who develops high-performing teams and drives engagement.
- Knowledge of Design and Shopper Strategy would be desirable.
TMS Global is a leading subsidiary of DS Smith International Paper, a renowned global packaging services company. Operating across 97 global markets, TMS Global specializes in retail display, print, and packaging outsourcing. Our TMS family consists of just over 300 people who are spread internationally across Europe, AMEA and the Americas.
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
Global Key Account Director in London employer: DS Smith
TMS Global is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to lead high-impact global partnerships from our London location. Our inclusive culture values diverse perspectives, ensuring that every team member can contribute meaningfully while enjoying the benefits of a supportive and engaged workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Global Key Account Director in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you, the better your chances of landing that Global Key Account Director role.
✨Tip Number 2
Prepare for interviews by researching the company and its partnerships. Understand their market position and be ready to discuss how you can drive growth and build relationships. Show them you’re the strategic leader they need!
✨Tip Number 3
Practice your pitch! Be clear about your achievements and how they relate to the role. Highlight your experience in managing large accounts and driving P&L performance. Confidence is key when showcasing your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Global Key Account Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Global Key Account Director role. Highlight your experience in managing large accounts and any strategic leadership roles you've held. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven growth and built relationships in previous positions. We love a good story!
Showcase Your Data Skills:Since this role involves using data to identify opportunities, make sure to highlight your analytical skills. Mention any tools or methodologies you’ve used to drive insights and decision-making. We’re all about data-driven strategies!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at TMS Global!
How to prepare for a job interview at DS Smith
✨Know Your Numbers
As a Global Key Account Director, you'll need to demonstrate strong commercial acumen. Brush up on your P&L management skills and be ready to discuss how you've driven financial performance in previous roles. Bring specific examples of how you've optimised margins or identified growth opportunities.
✨Build Relationships Before the Interview
Since this role involves building deep, trusted relationships with senior stakeholders, try to connect with current employees or industry contacts before your interview. This will give you insights into the company culture and help you tailor your responses to show how you can add value.
✨Showcase Strategic Thinking
Prepare to discuss your approach to developing and executing account strategies. Think about how you've aligned cross-functional teams in the past and be ready to share specific examples that highlight your ability to navigate complexity and drive results.
✨Emphasise Collaboration and Inclusion
This role requires a collaborative leader who fosters a high-performance culture. Be prepared to talk about how you've built and led diverse teams, and how you ensure everyone feels included and valued. Share stories that illustrate your commitment to developing others and driving engagement.
