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- Tasks: Lead IT resilience strategies and ensure service continuity across various teams.
- Company: Join DS Smith, a leader in sustainable packaging solutions with a commitment to innovation and diversity.
- Benefits: Enjoy competitive salary, company bonus, private medical insurance, and 25 days holiday.
- Why this job: Be part of a mission-driven team focused on redefining packaging for a sustainable future.
- Qualifications: Bachelor's degree in relevant fields; advanced degrees or certifications preferred.
- Other info: We value diverse backgrounds and encourage all candidates to apply.
The predicted salary is between 48000 - 72000 £ per year.
The IT Operational Resilience Lead is responsible for developing and embedding a strategic approach to I&T service resilience and continuity that:
Drives forward looking I&T and business stakeholder engagement across service resilience and continuity requirements, continuous improvement, and assurance.
Evolves existing Disaster Recovery and Business Continuity arrangements according to changes in the risk, threat, digital technology and regulatory landscape.
Identifies and challenges potential Disaster Recovery and Business Continuity assumptions across in house and third-party providers based on lesson learnt and/or identification of gaps.
This role requires a broad understanding of multinational manufacturing or industrial environments, and the business impact that may result from risks to the application and infrastructure environments that underpin continuity of services., Work closely with cross-functional teams, including IT, risk, governance, operations, supply chain, and security, to align resilience and recovery arrangements aligned to service and business continuity objectives.
Stay updated on industry best practices, emerging threats, and regulatory requirements related to resilience, DR and BCP.
Challenge arrangements based on changes in risk and/or lessons learnt to determine discrete or strategic improvements to resilience, continuity, and recovery arrangements.
Drives:
Resilience and service continuity risk and business impact assessments aligned to business requirements for continuity in the event of a significant disruption or disaster.
Testing of plans, review of incident reports and lessons learned, and improvement of plan design and implementation based on the results.
Measurement, metrics and reporting for management review and compliance purposes.
Ensure roles and responsibilities, processes, and procedures in emergency situations are current and accessible, including interfaces into related disciplines such as crisis management are tested, improved and maintained.
Ensure plans, procedures, and protocols are communicated and accessible.
Drives related assurance across both across in house and I&T service provider arrangements.
Advises on service resilience and recovery arrangements across Digital, Cloud, On-Premises and Legacy, improving and where necessary developing new standards.
To be successful in this role you will demonstrate:
Excellent communication and stakeholder management skills, able to provide subject matter expertise and advice to the business across I&T Resilience and Continuity Governance, Risk and Compliance arrangements.
Experience of ensuring third party or outsourced arrangements are properly engaged and arrangement assured, including validation where required of contract compliance.
An ability to operate as a subject matter leader in a matrix way, drive a programme approach and deep dive into subject matter detail where needed.
Delivering change through others, building a vision, community, and commitment, and addressing related training or support needed for application and infrastructure owners.
Proven experience in implementing IT resilience, service continuity and disaster recovery arrangements aligned to business continuity plans and requirements, preferably within a manufacturing or similar industrial environment.
A broad knowledge of manufacturing processes, systems, and technologies.
Familiarity with relevant standards (e.g., ISO 22301, NIST SP 800-34) and knowledge of existing and emerging regulations for I&T resilience.
Excellent process and technology analytical, problem-solving, and decision-making skills.
Effective communication and interpersonal abilities, with the capacity to influence and collaborate across organizational levels.
Programme and project management experience, including the ability to assess and assure the current state, establish and lead a resulting programme of enhancements
Bachelor’s degree in Business Administration, Engineering, Information Technology, or related field. Advanced degree or relevant certifications (e.g., CBCP, MBCP, CISSP) preferred.
Competitive salary
Company bonus
Car / Car Allowance
Private Medical Insurance
Pension scheme
25 days holiday plus bank holidays
Electric Car Scheme
About DS Smith
DS Smith are a leading provider of sustainable packaging solutions, paper products and recycling services in more than 30 different countries. It’s a very exciting time to join, as we have committed to investing in our future across our strategic growth enablers within Innovation (R&D), Sustainability and Digital & Data.
"To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria."
IT Operational Resilience Lead employer: DS Smith
Contact Detail:
DS Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operational Resilience Lead
✨Tip Number 1
Familiarize yourself with the latest industry standards and regulations related to IT resilience, such as ISO 22301 and NIST SP 800-34. This knowledge will not only enhance your expertise but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the manufacturing and industrial sectors. Engaging with peers can provide insights into best practices and emerging threats, which are crucial for the role of IT Operational Resilience Lead.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented disaster recovery and business continuity plans in previous roles. Highlighting your hands-on experience will showcase your ability to drive change and improve resilience strategies.
✨Tip Number 4
Demonstrate your communication and stakeholder management skills by preparing to share how you've successfully collaborated with cross-functional teams in the past. This will illustrate your capability to align resilience arrangements with business objectives.
We think you need these skills to ace IT Operational Resilience Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IT Operational Resilience Lead position. Tailor your application to highlight your relevant experience in IT resilience, service continuity, and disaster recovery.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in multinational manufacturing or industrial environments. Provide specific examples of how you've successfully implemented IT resilience and continuity plans in previous roles.
Showcase Communication Skills: Since excellent communication and stakeholder management skills are crucial for this role, include examples that demonstrate your ability to influence and collaborate across different organizational levels.
Research DS Smith: Familiarize yourself with DS Smith's mission, values, and recent initiatives in sustainability and innovation. Mention how your personal values align with theirs in your application to show your genuine interest in the company.
How to prepare for a job interview at DS Smith
✨Understand the Role's Requirements
Make sure you have a clear understanding of the responsibilities associated with the IT Operational Resilience Lead position. Familiarize yourself with concepts like Disaster Recovery, Business Continuity, and the specific challenges faced in multinational manufacturing environments.
✨Showcase Your Communication Skills
Since this role requires excellent communication and stakeholder management skills, prepare examples from your past experiences where you successfully engaged with various stakeholders or led cross-functional teams. Highlight how you influenced decisions and drove change.
✨Demonstrate Industry Knowledge
Stay updated on industry best practices and emerging threats related to IT resilience and continuity. Be ready to discuss relevant standards such as ISO 22301 and NIST SP 800-34, and how they apply to the role you're interviewing for.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about past situations where you had to implement IT resilience or disaster recovery plans, and be prepared to discuss the outcomes and lessons learned.
