At a Glance
- Tasks: Manage self-billing processes and ensure accurate invoicing for customers.
- Company: Join a dynamic team in a fast-paced finance environment.
- Benefits: Enjoy competitive salary, hybrid working, and generous holiday allowance.
- Other info: Great opportunity for career growth and collaboration across teams.
- Why this job: Be part of a team that values accuracy and customer experience.
- Qualifications: Experience in invoicing or accounts receivable with strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and detail‑driven Customer Invoicing Administrator – Self Bill to join our Accounts Receivable team. This role is central to ensuring accurate, timely, and compliant invoicing for our self‑bill customers. You will work closely with internal teams and external partners to maintain invoice integrity, resolve discrepancies, and support efficient cash collection processes. This is a great opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is passionate about delivering an exceptional internal and external customer experience.
What you’ll be doing:
- Manage the end‑to‑end self‑billing process for allocated customer accounts.
- Ensure invoices are generated accurately and in line with agreed contractual terms.
- Validate customer‑provided data and reconcile any discrepancies promptly.
- Maintain accurate records and audit trails for compliance and reporting.
- Collaborate with the wider AR Collections team to support cash allocation and query resolution.
- Investigate and resolve any pricing, quantity, or PO issues impacting billing.
- Monitor invoice submissions to ensure all deadlines and customer‑specific requirements are met.
- Support month‑end and year‑end processes as required.
- Build strong relationships with customers and internal colleagues across Finance, Sales, and Operations.
About you:
We’re looking for someone who brings a positive attitude, strong organisational skills, and a commitment to accuracy. You will also have:
- Proven experience in invoicing, billing, accounts receivable, or a similar administrative/finance role.
- High levels of attention to detail and data accuracy.
- Excellent verbal and written communication skills.
- Confidence working with numbers and financial documents.
- Strong IT proficiency, especially in Excel and finance systems (experience with ERP platforms a bonus).
- Ability to prioritise workloads and meet deadlines.
- A collaborative mindset and willingness to support team objectives.
Benefits:
- A competitive salary and discretionary bonus.
- 25 days’ holiday + bank holidays, plus banked hours.
- Hybrid working: 3 days in the office, 2 from home.
- Pension scheme, life assurance, income protection.
- Employee assistance programme and digital GP access.
- Cycle to work scheme and discounts on shopping, travel and more.
Location: Caerphilly – we operate on a hybrid basis, with 3 days in the office and 2 at home.
EEO statement: We welcome all candidates to apply, even those not meeting all criteria. We aim to build a diverse, motivated, and engaged workforce, where everyone is treated fairly and has an equal opportunity to succeed.
Hybrid Invoicing Administrator - Self-Bill & AR Specialist employer: DS Smith
Join a dynamic team as a Hybrid Invoicing Administrator in Caerphilly, where you will thrive in a supportive work culture that values accuracy and collaboration. With competitive benefits including hybrid working options, generous holiday allowances, and opportunities for professional growth, this role offers a rewarding environment for those passionate about delivering exceptional customer experiences. Embrace the chance to develop your skills while contributing to a company that prioritises employee well-being and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Invoicing Administrator - Self-Bill & AR Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for roles like the Hybrid Invoicing Administrator. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their invoicing processes and think about how your experience aligns with their needs. We want you to shine, so practice answering common questions and have some examples ready to showcase your skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the team and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Hybrid Invoicing Administrator - Self-Bill & AR Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your invoicing and accounts receivable experience, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the role. Share specific examples of how you've managed invoicing processes or resolved discrepancies in the past. We love a good story!
Show Off Your Tech Skills:Since we’re looking for someone with strong IT proficiency, mention any relevant software or ERP systems you’ve used. If you’re a whiz at Excel, let us know how you’ve used it to streamline processes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DS Smith
✨Know Your Numbers
Since this role involves a lot of invoicing and financial documents, brush up on your numerical skills. Be prepared to discuss your experience with invoicing processes and any specific software you've used, especially Excel or ERP systems.
✨Showcase Your Attention to Detail
This position requires a high level of accuracy, so be ready to provide examples of how you've ensured precision in your previous roles. Discuss any methods you use to double-check your work or how you handle discrepancies.
✨Communicate Clearly
Excellent verbal and written communication skills are key for this job. Practice explaining complex information simply and clearly, as you'll need to collaborate with various teams and customers. Think of examples where your communication made a difference.
✨Demonstrate Problem-Solving Skills
The ability to resolve issues quickly is crucial in a fast-paced environment. Prepare to share specific instances where you've successfully tackled billing problems or discrepancies, highlighting your proactive approach and teamwork.
