Head of Business Services - R2R

Head of Business Services - R2R

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
DS Smith

At a Glance

  • Tasks: Lead financial accounting and reporting, ensuring compliance and driving digital transformation.
  • Company: Dynamic company based in Caerphilly with a focus on innovation and governance.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of finance.
  • Other info: Join a collaborative environment that values accountability and innovation.
  • Why this job: Make a significant impact by leading a high-performing team and driving continuous improvement.
  • Qualifications: Proven leadership experience in financial services and strong strategic thinking skills.

The predicted salary is between 60000 - 80000 £ per year.

About the role

We’re looking for a Head of Record to Report (R2R) to lead our financial accounting, compliance, and reporting frameworks across the UK and Benelux. Based in our Caerphilly Business Services hub, this is a high-impact senior leadership role with responsibility for maintaining robust financial integrity, ensuring adherence to regulatory and statutory requirements, and upholding strong governance and control frameworks. This role goes beyond operational leadership – you will bring a fresh perspective, challenge ways of working, and drive continuous improvement, standardisation, and digital transformation, particularly through close partnership with our Automation and Technology teams. As part of the Business Services senior leadership team, you’ll lead and inspire a large, high-performing function, shaping both long-term strategy and organisational capability, while fostering a culture of accountability, innovation, and continuous development.

Key Responsibilities

  • Lead and develop a large R2R function (c.40 FTE), setting the strategic roadmap and contributing to Business Services leadership, governance, and long-term planning.
  • Manage the associated R2R processes across multiple geographies, ensuring strong financial control, SOX compliance, audit readiness, and balance sheet integrity.
  • Drive transformation through process optimisation, standardisation, and automation, working closely with technology teams to deliver scalable solutions.
  • Build strong stakeholder partnerships across UK.

Head of Business Services - R2R employer: DS Smith

As an employer, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and professional growth. Located in the vibrant Caerphilly Business Services hub, we offer our employees competitive benefits, opportunities for continuous development, and the chance to lead transformative projects that make a real impact across the UK and Benelux. Join us to be part of a high-performing team where your leadership will shape the future of our financial services and drive meaningful change.

DS Smith

Contact Details:

DS Smith Recruitment Team

We think you need these skills to ace Head of Business Services - R2R

Financial Accounting
Compliance Management
Reporting Frameworks
Governance and Control Frameworks
Continuous Improvement
Digital Transformation
Stakeholder Management