At a Glance
- Tasks: Lead and grow strategic global partnerships in a dynamic FMCG environment.
- Company: Join TMS Global, a leader in innovative packaging solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team focused on redefining packaging for a sustainable future.
- Why this job: Make a real impact by driving sustainable growth and building trusted relationships.
- Qualifications: Experience in senior key account roles and strong commercial acumen required.
The predicted salary is between 80000 - 100000 £ per year.
We’re looking for an outstanding Global Key Account Director to lead and grow one of our most strategic large FMCG global partnerships. This is a high-profile, high-impact leadership role with full accountability for the end-to-end commercial, operational and contractual performance of a complex global account. You’ll operate at the centre of a multi-market partnership, driving delivery across key pillars including Shopper Conversion, Sustainability and Productivity, while shaping a clear long-term growth agenda.
You’ll combine strategic thinking with disciplined execution—bringing strong business insight to identify opportunities, and ensuring global teams are aligned behind a clear, actionable plan. At the same time, you’ll build deep, trusted relationships with senior stakeholders, consistently delivering a customer-focused approach that strengthens the partnership and creates long-term value. This is a role for someone who enjoys working at pace, navigating complexity, and turning strategy into meaningful, measurable outcomes.
Key responsibilities- Own full accountability for global account performance, ensuring delivery against commercial, operational and contractual commitments.
- Define and execute a clear account strategy, aligning cross-functional and international teams to deliver against shared priorities.
- Build and maintain strong, senior-level relationships with our partners stakeholders, positioning the business as a trusted, value-adding partner.
- Use data, market understanding and commercial judgement to identify growth opportunities, innovation pipelines and efficiency gains.
- Lead global teams across multiple disciplines to deliver consistent, high-quality execution across markets.
- Build organisational capability and develop strong succession pipelines.
- Drive P&L performance, including forecasting, margin optimisation, and financial planning.
- Translate customer needs into scalable, commercially viable solutions, ensuring long-term partnership success.
- Lead performance reviews, governance, and continuous improvement activity to drive sustained results.
- Foster a high-performance culture, with clear accountability, strong collaboration and a focus on outcomes.
You’re a commercially driven, strategic leader with a track record of delivering results in complex, international environments.
- Significant experience in senior key account or commercial leadership roles within matrix organisations.
- Proven ability to manage and grow large, strategic customer relationships on a global scale.
- Strong commercial and financial acumen, with experience owning P&L and delivering against ambitious growth targets.
- Brings strong business insight, using data, market understanding and customer knowledge to shape decisions and unlock value.
- Demonstrates the ability to align teams and priorities across geographies, ensuring focus, clarity and delivery.
- Builds credibility quickly and develops deep, trust-based relationships with stakeholders at all levels.
- Comfortable operating in ambiguity, managing complexity and leading through change.
- A collaborative and inclusive leader who develops high-performing teams and drives engagement.
- Knowledge of Design and Shopper Strategy would be desirable.
TMS Global is a leading subsidiary of DS Smith International Paper, a renowned global packaging services company. Operating across 97 global markets, TMS Global specializes in retail display, print, and packaging outsourcing. Our TMS family consists of just over 300 people who are spread internationally across Europe, AMEA and the Americas.
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
Global Key Account Director employer: DS Smith
TMS Global is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong focus on employee growth and development, we provide opportunities for our team to excel in their careers while fostering a culture of inclusion and diversity. Join us to be part of a global leader in packaging services, where your contributions will drive meaningful change and create lasting partnerships.
StudySmarter Expert Advice🤫
We think this is how you could land Global Key Account Director
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Global Key Account Director role.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it relates to the job. Highlight your strategic thinking and ability to manage complex relationships—key traits for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Key Account Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Global Key Account Director role. Highlight your experience in managing large accounts and any relevant achievements that showcase your strategic thinking and leadership skills.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to demonstrate your understanding of the FMCG sector and how your past experiences align with our goals at TMS Global.
Showcase Your Data Skills:Since data-driven decision-making is key in this role, be sure to include examples of how you've used data to identify growth opportunities or improve performance in previous positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at DS Smith
✨Know Your Numbers
As a Global Key Account Director, you'll need to demonstrate strong commercial and financial acumen. Brush up on your P&L management skills and be ready to discuss how you've driven growth in previous roles. Prepare specific examples where you used data to identify opportunities or improve performance.
✨Build Relationships Before the Interview
Since this role involves building deep, trusted relationships with senior stakeholders, try to connect with current employees or industry contacts before your interview. This will give you insights into the company culture and help you understand what they value in their partnerships.
✨Showcase Your Strategic Thinking
Be prepared to discuss your approach to defining and executing account strategies. Think of a time when you aligned cross-functional teams to achieve shared goals. Highlight your ability to navigate complexity and turn strategy into measurable outcomes.
✨Emphasise Your Leadership Style
This role requires a collaborative and inclusive leader. Be ready to share examples of how you've developed high-performing teams and fostered a culture of accountability. Discuss how you engage and motivate your team, especially in challenging situations.
