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- Tasks: Join our team as a Despatch Controller, managing the storage and transport of finished goods.
- Company: DS Smith is a global leader in sustainable packaging, committed to innovation and recycling.
- Benefits: Enjoy competitive pay, pension schemes, shopping discounts, and mental health support.
- Why this job: Be part of a dynamic team, contribute to sustainability, and develop your skills in a supportive environment.
- Qualifications: Must be 18+, hold a full UK driving licence, and have forklift experience preferred.
- Other info: Work on a 3-shift rotation with weekends off, and participate in driver training.
The predicted salary is between 30000 - 42000 £ per year.
We currently have a fixed term vacancy for a Despatch Controller working on a 3 shift rotational pattern consisting of 1 week 12 hour days, 1 week 12 hour nights and weekends off. As a member of the Site Logistics Team of finished goods Plant Operators, you will be responsible for the storage, loading and unloading of the finished goods to support the site production and warehouse operations. The primary role of a Despatch Controller is of an FLT operator and Shunter Tug driver.
Key Accountabilities:
- Operating FLT up to 7 tonne (B2) with squeeze clamp attachment, and Yard Tractor Tug vehicle.
- Loading and unloading paper reels in an accurate, timely and efficient manner.
- Clearing finished goods from production lines, locating, re-locating, and storing using an on-board computer.
- Moving empty/loaded trailers to/from warehouses.
- Ensuring stock is despatched in a good clean condition, on time, all goods are safely stored, and orders are picked and despatched correctly.
- Maintaining safe operations of Material Handling Equipment.
- Performing general housekeeping duties to maintain a safe and clean work environment.
- Undertaking any other operational and appropriate administrative duties as required.
- Ensure all visiting drivers follow site rules.
- Communicate clearly with colleagues and managers, being active and constructive member of the team.
- Ensure all activities performed within site logistics areas are undertaken in accordance with the company policies and procedures.
- Participate in driver training for a variety of vehicles to achieve the DS Smith level of competence required.
About You:
- Minimum Full UK driving licence required.
- Minimum age 18 years.
- Previous Forklift driving experience advantageous.
- Strong communication and computing skills.
- Able to work as part of a team.
- Self-motivated, flexible, and hardworking.
- Adaptable to challenging situations.
- Competent written and verbal communication skills.
- Passion for continuous improvement and attention to detail.
- Demonstrates drive and resilience.
- Open and innovative when working in a dynamic environment.
- Decisive and collaborative in equal measures.
Benefits:
- Competitive salary
- Pension scheme & Life insurance
- Share Save scheme
- Income Protection
- Employee Assistance Programme
- Virtual GP, Occupational Health & free Flu vaccine
- Mental Health First Aiders
- Employee Recognition Scheme ‘Smithies’.
- Cycle to Work scheme
- Shopping discounts
Location: Kemsley
Closing Date: 04 July 2025
About Us:
DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and paper making operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Through our purpose of 'Redefining Packaging for a Changing World' and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society - replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Our bespoke box-to-box in 14 days model, design capabilities and innovation strategy sits at the heart of this response. Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people and we are a Strategic Partner of the Ellen MacArthur Foundation. Our history can be traced back to the box-making businesses started in the 1940s by the Smith family.
Despatch Controller 3 Shift employer: DS Smith
Contact Detail:
DS Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Controller 3 Shift
✨Tip Number 1
Familiarise yourself with the specific equipment mentioned in the job description, such as the FLT and Yard Tractor Tug. If you have experience operating similar machinery, be ready to discuss this during your interview.
✨Tip Number 2
Highlight your teamwork skills, as the role requires clear communication and collaboration with colleagues. Think of examples from past experiences where you successfully worked as part of a team.
✨Tip Number 3
Demonstrate your adaptability by preparing to discuss how you've handled challenging situations in previous roles. This will show that you can thrive in a dynamic environment, which is crucial for this position.
✨Tip Number 4
Research DS Smith's sustainability initiatives and be prepared to talk about how you can contribute to their mission of redefining packaging. Showing genuine interest in their values can set you apart from other candidates.
We think you need these skills to ace Despatch Controller 3 Shift
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Despatch Controller position. Highlight your relevant experience in operating FLT and any previous roles that involved logistics or warehouse operations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your forklift driving experience, communication skills, and ability to work as part of a team. Use specific examples to demonstrate your competencies.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your adaptability, attention to detail, and commitment to safety in the workplace. Make sure to connect your personal values with the company's sustainability goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your contact information is correct and that your application presents a professional image.
How to prepare for a job interview at DS Smith
✨Know Your Equipment
Familiarise yourself with the types of forklifts and shunter tug vehicles you'll be operating. Be prepared to discuss your previous experience with these machines, as well as any relevant safety protocols.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively within a team. Share examples of how you've communicated effectively with colleagues and contributed to a positive work environment in past roles.
✨Showcase Your Adaptability
The role requires flexibility and resilience. Be ready to discuss situations where you've successfully adapted to changing circumstances or challenges in the workplace.
✨Emphasise Attention to Detail
As a Despatch Controller, accuracy is key. Prepare to explain how you ensure that goods are loaded and despatched correctly, and share any methods you use to maintain high standards in your work.
