At a Glance
- Tasks: Manage and develop SME accounts, focusing on sales and customer service.
- Company: Dynamic packaging company committed to sustainability and diversity.
- Benefits: Safe, healthy work environment with a focus on professional growth.
- Other info: We embrace diversity and encourage all candidates to apply, even if they don't meet every requirement.
- Why this job: Join a team that values innovation and makes a real impact in the packaging industry.
- Qualifications: Experience in sales or customer service, strong communication skills, and problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
Vastaamme pienten ja keskisuurten asiakkuuksien kokonaisvaltaisesta palvelusta, mikä tarkoittaa myynti- ja tilausprosessin kokonaisvaltaista hallintaa. Työskentelemme asiakasrajapinnassa, palvelemme ja kehittelemme olemassa olevia asiakkuuksia sekä fokusoimme uusien asiakashankintojen parissa.
Tehtäviisiin kuuluu mm. asiakkaiden tarpeiden kartoittaminen, tarjousten laatiminen, asiakkaiden neuvonta pakkausratkaisuissa ja tietojen syöttäminen järjestelmään, eli kokonaisvaltainen tilaus- ja toimitusprosessin hallinta. Vastaa oman asiakasportfoliosi myynnin kehityksestä, asiakastyytyväisyydestä ja asiakassuhteiden ylläpidosta. Työskentelet tiiviisti yhdessä tuotesuunnittelun, tuotannon, toimitusketjun sekä muiden sisäisten sidosryhmien kanssa varmistaaksesi sujuvan palvelun asiakkaillemme.
Vaatimukset:
- Luotainen itseohjautuvuus ja jämäkkyys
- Erinomaiset yhteistyö-, esiintymis- ja vuorovaikutustaidot
- Ketterät IT-taidot ja ymmärrys toiminnanohjausjärjestelmistä
- Kyky sekä halu ratkoa ongelmia ja tehdä itsenäisiä ratkaisuja
- Sujuva suomen- ja englannin kielen taito suullisesti ja kirjallisesti
- Määrätietoista asennetta tavoitteiden saavuttamiseksi
- Soveltuva korkeakoulututkinto
Ideaalikandidaatillamme on aikaisempaa kokemusta pakkausalalta ja myyntityöstä tai vaihtoehtoisesti myynnillisestä asiakaspalvelutyöstä.
Edut:
- Turvallinen ja terveellinen työympäristö, savuton ja päihteetön työpaikka.
- Olemme sitoutuneet kestävän kehityksen toteuttamiseen liiketoimintamme ytimessä.
- Palvelemme erilaisia pakkauksia ja tuotteen vaativampia asiakkaita, mukaan lukien johtavia brändejä.
Yhdenvertaistuminen:
Olemme sitoutuneet rekrytoimaan monenlaisia henkilöitä. Näemme monimuotoisuuden vahvuutena ja toivomme hakemaan ja harkitsemaan myös niitä, jotka eivät täytä kaikkia vaatimuksia.
Vaatimusluettelo:
- Account Management
- Customer Service
- New Business Development
- Presentation Skills
- Problem Solving
- Sales
- ERP
Kielivaatimukset:
- Suomi (sujuva)
- Englanti (sujuva)
Strategic SME Account Manager - Growth & Service in City of Westminster employer: DS Smith
As a Strategic SME Account Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. We offer a safe and healthy workplace, committed to sustainability and diversity, where your contributions directly impact our clients and the community. Join us to develop your skills in account management while collaborating with leading brands in the packaging industry, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic SME Account Manager - Growth & Service in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in packaging solutions. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your presentation skills! As an Account Manager, you'll need to communicate effectively with clients. Rehearse common interview questions and scenarios where you might need to present solutions to customer needs.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you're proactive and really want to be part of our team.
We think you need these skills to ace Strategic SME Account Manager - Growth & Service in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic SME Account Manager role. Highlight your experience in account management and customer service, and show us how you can contribute to our growth and service goals.
Showcase Your Skills:We want to see your problem-solving abilities and presentation skills shine through in your application. Use specific examples from your past experiences that demonstrate how you've successfully managed client relationships or developed new business.
Be Authentic:Let your personality come through in your written application. We value authenticity, so don’t be afraid to share your passion for the packaging industry and how it aligns with our commitment to sustainability.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at DS Smith
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of account management and customer service. Familiarise yourself with the company’s products and services, especially in the packaging sector. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or improved processes. This role requires a knack for independent decision-making, so be ready to discuss how you've tackled challenges in previous positions.
✨Demonstrate Your Communication Skills
Since this job involves working closely with clients and internal teams, practice articulating your thoughts clearly. You might want to prepare a brief presentation about a relevant topic to showcase your presentation skills and ability to engage an audience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to sustainability, or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
