Customer Sustainability Project Manager in City of Westminster

Customer Sustainability Project Manager in City of Westminster

City of Westminster Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
DS Smith

At a Glance

  • Tasks: Lead exciting sustainability projects and create impactful delivery frameworks for customers.
  • Company: Join a forward-thinking company dedicated to redefining packaging and sustainability.
  • Benefits: Enjoy competitive salary, bonuses, hybrid work, and generous holiday allowance.
  • Other info: Be part of a diverse team that values inclusion and offers great career growth.
  • Why this job: Make a real difference in sustainability while developing your project management skills.
  • Qualifications: Experience in project management and a passion for sustainability are essential.

The predicted salary is between 50000 - 65000 £ per year.

We currently have an exciting opportunity for a Sustainability Project Manager to join our EMEA Customer Sustainability Team. This role is customer-facing and crucial for coordinating a large variety of sustainability projects initiated by our customers. It is ideal for a more experienced Project Manager with an ambition to start up a new project delivery framework.

Key Responsibilities

  • Set up, own and manage a new Customer Sustainability project delivery framework, encouraging rigor and more structured ways of working.
  • Support the Customer Sustainability Engagement Lead to convert identified customer needs into appropriately structured projects.
  • Develop, own and keep a running log of on-going customer projects.
  • Communicate key milestones to help plan and allocate upcoming resources, hold regular meetings to review projects and requests.
  • Hold owners accountable to the deadlines committed, following up and escalating; raising possible issues and supporting the Engagement Lead to take action on any concerns with service levels.
  • Develop a customer-facing interface for reporting project status updates and templates for meeting minutes, for use in customer sustainability calls and meetings, ensuring that customer expectations for communication as well as key inputs from customers are clearly established and documented.
  • Support the annual account planning process.

About You

  • Degree in Business/Marketing, MBA or equivalent.
  • Good understanding of, and interest in sustainability.
  • Proven project management experience in a Sales environment, with business acumen and commercial experience, including experience with large customer-facing projects, building new processes and tracking tools from scratch and managing complex projects with digitally driven solutions.
  • Ability to intelligently operate and navigate in a multinational matrixed corporation with high credibility, communication and influencing skills.
  • Demonstrated open attitude of highly collaborative and agile delivery approaches, with lots of moving parts and change; able to grasp, analyse and initiate actions on a wide range of topics, to meet deadlines, with clear results.
  • Experience of industries such as Packaging, FMCG, Retail or eCommerce is an advantage.
  • Project Manager certification (Prince2 / PMP / MSP) is preferred.
  • PowerBI familiarity and experience is an advantage.

Benefits

  • Competitive salary.
  • Discretionary bonus.
  • Car allowance.
  • 25 days holiday plus bank holidays.
  • Private Medical Insurance.
  • Pension scheme, life assurance and income protection.
  • Employee Assistance Programme.
  • Employee Discounts.
  • Cycle to work scheme.

Location: UK/ London (Paddington) – hybrid.

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. We welcome all candidates to apply, even those not meeting all criteria.

Customer Sustainability Project Manager in City of Westminster employer: DS Smith

As a leading player in the sustainability sector, our company offers an exceptional work environment for the Customer Sustainability Project Manager role in London. We pride ourselves on fostering a culture of collaboration and innovation, providing ample opportunities for professional growth and development, alongside competitive benefits such as a discretionary bonus, private medical insurance, and a generous holiday allowance. Join us to be part of a diverse team dedicated to redefining packaging for a sustainable future.

DS Smith

Contact Details:

DS Smith Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Sustainability Project Manager in City of Westminster

Tip Number 1

Network like a pro! Reach out to people in the sustainability field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Show off your project management skills! When you get the chance to speak with potential employers, highlight your experience in managing complex projects. Use specific examples to demonstrate how you've successfully navigated challenges in previous roles.

Tip Number 3

Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. Sometimes, the best opportunities come from taking the initiative.

Tip Number 4

Prepare for interviews by understanding the company's sustainability goals. Research their current projects and think about how your skills can contribute. This shows you're not just interested in any job, but specifically in helping them achieve their sustainability objectives.

We think you need these skills to ace Customer Sustainability Project Manager in City of Westminster

Project Management
Sustainability Knowledge
Customer Engagement
Communication Skills
Business Acumen
Process Development
Resource Allocation

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Customer Sustainability Project Manager role. Highlight your project management experience, especially in sustainability and customer-facing projects, to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how your background makes you the perfect fit for this role. Be sure to mention any relevant certifications or experiences that set you apart.

Showcase Your Communication Skills:Since this role involves a lot of customer interaction, it's essential to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated in past projects.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at DS Smith

Know Your Sustainability Stuff

Make sure you brush up on the latest trends and challenges in sustainability. Be ready to discuss how your experience aligns with the company's goals and how you can contribute to their projects.

Show Off Your Project Management Skills

Prepare examples of past projects where you've successfully managed timelines, resources, and stakeholder expectations. Highlight your ability to create structured frameworks and how you've navigated complex project environments.

Communicate Clearly and Confidently

Since this role is customer-facing, practice articulating your thoughts clearly. Be prepared to explain how you would keep customers informed about project statuses and how you handle communication in a collaborative setting.

Ask Insightful Questions

Prepare thoughtful questions about the company's sustainability initiatives and project management processes. This shows your genuine interest in the role and helps you understand how you can fit into their team.