At a Glance
- Tasks: Manage client relationships and oversee the sales and order process for SMEs.
- Company: Dynamic company focused on sustainable packaging solutions.
- Benefits: Safe work environment, commitment to sustainability, and diverse team culture.
- Other info: We welcome applicants from all backgrounds, even if you don't meet every requirement.
- Why this job: Join a team that values diversity and offers growth in account management.
- Qualifications: Experience in sales or customer service, strong communication skills, and problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
Vastaamme pienten ja keskisuurten asiakkuuksien kokonaisvaltaisesta palvelusta, mikä tarkoittaa myynti- ja tilausprosessin kokonaisvaltaista hallintaa. Työskentelemme asiakasrajapinnassa, palvelemme ja kehittelemme olemassa olevia asiakkuuksia sekä fokusoimme uusien asiakashankintojen parissa.
Tehtäviisiin kuuluu mm. asiakkaiden tarpeiden kartoittaminen, tarjousten laatiminen, asiakkaiden neuvonta pakkausratkaisuissa ja tietojen syöttäminen järjestelmään, eli kokonaisvaltainen tilaus- ja toimitusprosessin hallinta. Vastaa oman asiakasportfoliosi myynnin kehityksestä, asiakastyytyväisyydestä ja asiakassuhteiden ylläpidosta. Työskentelet tiiviisti yhdessä tuotesuunnittelun, tuotannon, toimitusketjun sekä muiden sisäisten sidosryhmien kanssa varmistaaksesi sujuvan palvelun asiakkaillemme.
Vaatimukset
- Luotainen itseohjautuvuus ja jämäkkyys
- Erinomaiset yhteistyö-, esiintymis- ja vuorovaikutustaidot
- Ketterät IT-taidot ja ymmärrys toiminnanohjausjärjestelmistä
- Kyky sekä halu ratkoa ongelmia ja tehdä itsenäisiä ratkaisuja
- Sujuva suomen- ja englannin kielen taito suullisesti ja kirjallisesti
- Määrätietoista asennetta tavoitteiden saavuttamiseksi
- Soveltuva korkeakoulututkinto
Ideaalikandidaatillamme on aikaisempaa kokemusta pakkausalalta ja myyntityöstä tai vaihtoehtoisesti myynnillisestä asiakaspalvelutyöstä.
Edut
- Turvallinen ja terveellinen työympäristö, savuton ja päihteetön työpaikka.
- Olemme sitoutuneet kestävän kehityksen toteuttamiseen liiketoimintamme ytimessä.
- Palvelemme erilaisia pakkauksia ja tuotteen vaativampia asiakkaita, mukaan lukien johtavia brändejä.
Yhdenvertaistuminen
Olemme sitoutuneet rekrytoimaan monenlaisia henkilöitä. Näemme monimuotoisuuden vahvuutena ja toivomme hakemaan ja harkitsemaan myös niitä, jotka eivät täytä kaikkia vaatimuksia.
Vaatimusluettelo
- Account Management
- Customer Service
- New Business Development
- Presentation Skills
- Problem Solving
- Sales
- ERP
Kielivaatimukset
- Suomi (sujuva)
- Englanti (sujuva)
Account Manager SME in City of Westminster employer: DS Smith
As an Account Manager SME, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. Our commitment to sustainability and diversity fosters a culture where innovative ideas are welcomed, and your contributions directly impact our esteemed clientele, including leading brands. With a focus on collaboration across teams, you will have the opportunity to develop your skills while ensuring exceptional service delivery to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager SME in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your skills match the job description, especially around customer service and sales. We want to see you shine, so rehearse your answers and maybe even do a mock interview with a friend!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the responsibilities of managing client portfolios effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Account Manager SME in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager SME role. Highlight your experience in managing customer relationships and any relevant sales achievements that align with our needs.
Show Off Your Skills:We want to see your problem-solving skills and IT know-how! Include specific examples of how you've used these skills in previous roles, especially in customer service or sales environments.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DS Smith
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of account management, especially in the context of SMEs. Brush up on your knowledge of sales processes, customer service, and how to manage client relationships effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems for clients or improved processes. This is crucial for an Account Manager role, as you'll need to demonstrate your ability to think on your feet and provide solutions that meet customer needs.
✨Practice Your Presentation Skills
Since you'll be working closely with clients and internal teams, strong presentation skills are a must. Practice explaining complex ideas clearly and concisely. You might even want to prepare a mock presentation related to packaging solutions to showcase your expertise during the interview.
✨Be Ready to Discuss Your Experience
Think about your previous roles in sales or customer service, especially if they relate to the packaging industry. Be prepared to discuss how your background aligns with the job requirements, focusing on your achievements and how they can benefit the company. This will help you stand out as a candidate who can hit the ground running.
