At a Glance
- Tasks: Manage self-billing processes and ensure accurate invoicing for customers.
- Company: Join a dynamic team in a supportive and collaborative environment.
- Benefits: Enjoy competitive salary, hybrid working, and generous holiday allowance.
- Other info: Great opportunity for career growth and building relationships across teams.
- Why this job: Be part of a fast-paced role that enhances your problem-solving skills.
- Qualifications: Experience in invoicing or finance roles with strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and detail‑driven Customer Invoicing Administrator – Self Bill to join our Accounts Receivable team. This role is central to ensuring accurate, timely, and compliant invoicing for our self‑bill customers. You will work closely with internal teams and external partners to maintain invoice integrity, resolve discrepancies, and support efficient cash collection processes. This is a great opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is passionate about delivering an exceptional internal and external customer experience.
What you’ll be doing:
- Manage the end‑to‑end self‑billing process for allocated customer accounts.
- Ensure invoices are generated accurately and in line with agreed contractual terms.
- Validate customer‑provided data and reconcile any discrepancies promptly.
- Maintain accurate records and audit trails for compliance and reporting.
- Collaborate with the wider AR Collections team to support cash allocation and query resolution.
- Investigate and resolve any pricing, quantity, or PO issues impacting billing.
- Monitor invoice submissions to ensure all deadlines and customer‑specific requirements are met.
- Support month‑end and year‑end processes as required.
- Build strong relationships with customers and internal colleagues across Finance, Sales, and Operations.
About you:
We’re looking for someone who brings a positive attitude, strong organisational skills, and a commitment to accuracy. You will also have:
- Proven experience in invoicing, billing, accounts receivable, or a similar administrative/finance role.
- High levels of attention to detail and data accuracy.
- Excellent verbal and written communication skills.
- Confidence working with numbers and financial documents.
- Strong IT proficiency, especially in Excel and finance systems (experience with ERP platforms a bonus).
- Ability to prioritise workloads and meet deadlines.
- A collaborative mindset and willingness to support team objectives.
Benefits:
- A competitive salary and discretionary bonus.
- 25 days’ holiday + bank holidays, plus banked hours.
- Hybrid working: 3 days in the office, 2 from home.
- Pension scheme, life assurance, income protection.
- Employee assistance programme and digital GP access.
- Cycle to work scheme and discounts on shopping, travel and more.
Location: Caerphilly – we operate on a hybrid basis, with 3 days in the office and 2 at home.
EEO statement: We welcome all candidates to apply, even those not meeting all criteria. We aim to build a diverse, motivated, and engaged workforce, where everyone is treated fairly and has an equal opportunity to succeed.
Hybrid Invoicing Administrator - Self-Bill & AR Specialist in Caerphilly employer: DS Smith
Join our dynamic team as a Hybrid Invoicing Administrator in Caerphilly, where we prioritise a collaborative work culture and employee well-being. Enjoy a competitive salary, generous holiday allowance, and the flexibility of hybrid working, all while contributing to a supportive environment that fosters professional growth and development. With a focus on accuracy and customer satisfaction, this role offers a meaningful opportunity to make a real impact within our Accounts Receivable team.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Invoicing Administrator - Self-Bill & AR Specialist in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for roles like the Hybrid Invoicing Administrator. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to invoicing and accounts receivable. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your problem-solving skills and attention to detail.
✨Tip Number 3
Don’t forget to research the company! Understanding their values and how they operate can give you an edge during interviews. Plus, it shows you’re genuinely interested in the role and ready to contribute to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, don’t hesitate – get your application in today!
We think you need these skills to ace Hybrid Invoicing Administrator - Self-Bill & AR Specialist in Caerphilly
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hybrid Invoicing Administrator role. Highlight your experience in invoicing, accounts receivable, and any relevant administrative roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your attention to detail and problem-solving skills, as these are key for us.
Show Off Your IT Skills:Since strong IT proficiency is essential, don’t forget to mention your experience with Excel and any finance systems you've used. If you've worked with ERP platforms, give us the details – we love that stuff!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at DS Smith
✨Know Your Numbers
Since this role involves a lot of invoicing and financial documents, brush up on your numerical skills. Be prepared to discuss how you've handled invoicing processes in the past, and maybe even bring examples of how you resolved discrepancies or improved accuracy.
✨Master the Details
Attention to detail is key for this position. Before the interview, review any relevant documents or reports you've worked on. Be ready to explain how you ensure accuracy in your work and how you maintain compliance with invoicing standards.
✨Showcase Your Communication Skills
This job requires collaboration with various teams. Think of examples where you've effectively communicated with colleagues or customers to resolve issues. Practise articulating these experiences clearly, as strong verbal and written communication skills are essential.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've successfully navigated challenges in invoicing or accounts receivable. Highlight your proactive approach and how you build relationships to facilitate smooth operations.
