At a Glance
- Tasks: Manage client relationships and oversee the sales and order process for SMEs.
- Company: Dynamic packaging company committed to sustainability and diversity.
- Benefits: Safe, healthy work environment with a focus on professional growth.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Join a team that values innovation and customer satisfaction in a thriving industry.
- Qualifications: Experience in sales or customer service, strong communication skills, and problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
Vastaamme pienten ja keskisuurten asiakkuuksien kokonaisvaltaisesta palvelusta, mikä tarkoittaa myynti- ja tilausprosessin kokonaisvaltaista hallintaa. Työskentelemme asiakasrajapinnassa, palvelemme ja kehittelemme olemassa olevia asiakkuuksia sekä fokusoimme uusien asiakashankintojen parissa.
Tehtäviisiin kuuluu mm. asiakkaiden tarpeiden kartoittaminen, tarjousten laatiminen, asiakkaiden neuvonta pakkausratkaisuissa ja tietojen syöttäminen järjestelmään, eli kokonaisvaltainen tilaus- ja toimitusprosessin hallinta. Vastaa oman asiakasportfoliosi myynnin kehityksestä, asiakastyytyväisyydestä ja asiakassuhteiden ylläpidosta. Työskentelet tiiviisti yhdessä tuotesuunnittelun, tuotannon, toimitusketjun sekä muiden sisäisten sidosryhmien kanssa varmistaaksesi sujuvan palvelun asiakkaillemme.
Vaatimukset:
- Luotainen itseohjautuvuus ja jämäkkyys
- Erinomaiset yhteistyö-, esiintymis- ja vuorovaikutustaidot
- Ketterät IT-taidot ja ymmärrys toiminnanohjausjärjestelmistä
- Kyky sekä halu ratkoa ongelmia ja tehdä itsenäisiä ratkaisuja
- Sujuva suomen- ja englannin kielen taito suullisesti ja kirjallisesti
- Määrätietoista asennetta tavoitteiden saavuttamiseksi
- Soveltuva korkeakoulututkinto
- Aikaisempaa kokemusta pakkausalalta ja myyntityöstä tai vaihtoehtoisesti myynnillisestä asiakaspalvelutyöstä
Edut:
- Turvallinen ja terveellinen työympäristö, savuton ja päihteetön työpaikka
- Olemme sitoutuneet kestävän kehityksen toteuttamiseen liiketoimintamme ytimessä
- Palvelemme erilaisia pakkauksia ja tuotteen vaativampia asiakkaita, mukaan lukien johtavia brändejä
Olemme sitoutuneet rekrytoimaan monenlaisia henkilöitä. Näemme monimuotoisuuden vahvuutena ja toivomme hakemaan ja harkitsemaan myös niitä, jotka eivät täytä kaikkia vaatimuksia.
Vaatimusluettelo:
- Account Management
- Customer Service
- New Business Development
- Presentation Skills
- Problem Solving
- Sales
- ERP
Kielivaatimukset:
- Suomi (sujuva)
- Englanti (sujuva)
Account Manager SME employer: DS Smith
As an Account Manager SME, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. Our commitment to sustainability and diversity fosters a culture where innovative ideas are welcomed, and your contributions directly impact our esteemed clientele. Join us in delivering exceptional service while enjoying a safe, smoke-free workplace that values collaboration and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager SME
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and think about how your skills can help them. Practice common interview questions and be ready to showcase your problem-solving abilities and customer service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Account Manager SME
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager SME role. Highlight your experience in managing customer relationships and sales processes, as well as any relevant skills that match the job description.
Showcase Your Skills:Don’t forget to emphasise your problem-solving abilities and IT skills. Mention any experience you have with ERP systems, as this will show us you're ready to hit the ground running!
Be Personable:Since this role involves a lot of interaction with clients, let your personality shine through in your application. We love seeing candidates who can communicate effectively and build strong relationships.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at DS Smith
✨Know Your Stuff
Make sure you understand the ins and outs of account management, especially in the context of SMEs. Brush up on your knowledge of sales processes, customer service, and packaging solutions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare to demonstrate your excellent communication and problem-solving skills during the interview. Think of specific examples from your past experiences where you've successfully managed client relationships or resolved issues. This will give the interviewer a clear picture of how you can contribute to their team.
✨Be Ready for Role-Play
Since this role involves a lot of client interaction, be prepared for potential role-play scenarios. The interviewer might ask you to handle a mock client situation. Practising this beforehand can help you feel more at ease and showcase your ability to think on your feet.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to customer satisfaction and new business development. This shows that you’re not just interested in the job, but also in how you can align with their goals and contribute to their success.
