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- Tasks: Join our vibrant Sales team as an Account Manager, focusing on customer satisfaction and innovative packaging solutions.
- Company: DS Smith is redefining packaging for a sustainable future, operating in over 30 countries.
- Benefits: Enjoy a competitive salary, car allowance, sales bonuses, 25 days holiday, and employee discounts.
- Why this job: Be part of a dynamic team driving positive change in the packaging industry with a focus on sustainability.
- Qualifications: Experience in account management, strong negotiation skills, and a full driving license are essential.
- Other info: This hybrid role involves travel across the South of England and Midlands to meet clients.
The predicted salary is between 36000 - 60000 £ per year.
About the role
The DS Smith Sales team are a dynamic and vibrant mix of professionals who focus on delivering the Sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions. From our energetic Business Development Team who create opportunities, to our incredible Account Managers who build & strengthen relationships with Global Brands, the Sales team are the face of our business and our biggest ambassadors!
We have a fabulous opportunity for a pro-active and driven individual to join as an Account Manager for the UK Packaging – Southern Division. This would be a perfect opportunity for an ambitious, customer focused individual to come and be part of this amazing team!
Working with a wide range of internal stakeholders and customers, you will use your skill and experience to lead, develop, win, and maintain business from the FMCG and industrial sectors, in line with our growth strategy. This is a customer facing role and therefore suit someone who strives for customer satisfaction, loyalty and delivering a customer experience that exceeds our customers’ expectations.
As a strong sales professional, you will manage the account plan, building a strategy for growth and margin improvement within existing customers whilst monitoring progress against agreed plans and devise alternative solutions as required. This role will work closely with the Design and Innovation team translating our customer needs into solution led offers to drive new sales and communicating customer forecasts to the business using our CRM system. You will also be expected to work with the wider Sales team and Site teams to ensure we are maximising opportunities within the market, whilst driving efficiencies and a culture of innovation and Sustainability.
This role is home-based but there is a strong focus on travelling to meet customers and teams at our sites – which can cover the South of England & Midlands areas.
So, if you have experience within an account management role, have the energy and proactiveness to work in in a fast-paced role and are eager for a new challenge – then we might be looking for you!
About you
- Proven success, knowledge, and experience in an Account Management role within FMCG – packaging experience desirable but will welcome experience in other areas
- A Full driving license
- A strong ability to work independently & remotely with travel as needed
- Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally
- Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding
- Ability to build strong working relationships with colleagues, clients, and stakeholders around the business
- Ability to deliver dynamic & professional presentations
Benefits
- Competitive salary
- Car allowance
- Sales bonus scheme
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme
Location: This is a full time, hybrid role with travel and working with clients and company locations across South of England and Midlands area.
We’re DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change.
Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America.
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Account Manager employer: DS Smith
Contact Detail:
DS Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with DS Smith's sustainable packaging solutions and their impact on the FMCG sector. Understanding their products will help you engage in meaningful conversations with potential clients and demonstrate your commitment to their values.
✨Tip Number 2
Network with professionals in the packaging and FMCG industries. Attend relevant events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals or recommendations for the Account Manager role.
✨Tip Number 3
Prepare to discuss your previous account management experiences, particularly how you've driven growth and improved customer satisfaction. Be ready to share specific examples that highlight your negotiation skills and ability to build strong relationships.
✨Tip Number 4
Research the latest trends in the packaging industry, especially regarding sustainability and innovation. Being knowledgeable about current challenges and opportunities will position you as a well-informed candidate who can contribute to DS Smith's goals.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Account Manager position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise your previous experience in account management, particularly within the FMCG sector. Use specific examples to demonstrate your success in building relationships and driving customer satisfaction.
Showcase Your Skills: Make sure to showcase your negotiation skills, business acumen, and ability to work independently. Provide examples of how you've successfully managed accounts and developed strategies for growth in past roles.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how you can contribute to DS Smith's goals. Mention your understanding of their commitment to sustainability and innovation in packaging.
How to prepare for a job interview at DS Smith
✨Showcase Your Customer Focus
As an Account Manager, your ability to delight customers is key. Prepare examples of how you've gone above and beyond for clients in the past, demonstrating your commitment to customer satisfaction and loyalty.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous successes in account management, particularly within the FMCG sector. Highlight specific strategies you've implemented to drive growth and improve margins, as this will resonate with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle conflict. Think of scenarios where you had to negotiate or resolve a challenging situation, and be prepared to explain your thought process and outcomes.
✨Know the Company and Its Values
Research DS Smith and their commitment to sustainability and innovation. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of redefining packaging for a changing world.