Customer Service Leader – Manufacturing & Ops Excellence in Redditch

Customer Service Leader – Manufacturing & Ops Excellence in Redditch

Redditch Full-Time On-site
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DS Smith Plc in Redditch is seeking an experienced Customer Service Manager to lead and develop the Customer Service function in a fast-paced manufacturing setting. You will drive service excellence, oversee a high-performing team, and collaborate with Sales, Operations, Production and Supply Chain to meet customer demand.

You will champion process improvements, manage orders and inventory, and resolve complex customer issues while maintaining strong relationships with stakeholders.

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Customer Service Leader – Manufacturing & Ops Excellence in Redditch employer: DS Smith Plc

DS Smith Plc is an excellent employer located in the vibrant city of Bath, offering a supportive work culture that values teamwork and efficiency. Employees benefit from opportunities for professional growth and development within the transport sector, alongside a commitment to maintaining a compliant and organised fleet. With a focus on employee well-being and a collaborative environment, DS Smith provides a meaningful and rewarding workplace for those looking to make a difference in logistics.

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Contact Details:

DS Smith Plc Recruitment Team