At a Glance
- Tasks: Oversee customer orders and ensure smooth production from concept to delivery.
- Company: Join a dynamic team at DS Smith Retail Marketing in Ely.
- Benefits: Enjoy competitive salary, pension scheme, and 25 days' holiday.
- Other info: Fast-paced environment with opportunities for career progression.
- Why this job: Gain diverse experience and build relationships across various business areas.
- Qualifications: Experience in production or project coordination with strong organisational skills.
The predicted salary is between 27000 - 33000 £ per year.
Join DS Smith Retail Marketing as a Production Controller. Are you highly organised, detail-focused and looking for a role where no two days are the same?
We're looking for a Production Controller to join our Retail Marketing team in Ely, where you'll play a pivotal role in bringing innovative retail displays and marketing solutions to life. This is an exciting opportunity to become part of a close-knit two-person team, reporting directly to the Production Control Team Leader, while working with a wide range of specialists across the business.
This is a complex and varied role that sits at the heart of our operation. You'll be the key link between Sales, Structural Design, Artwork, Planning, Manufacturing and Logistics, ensuring customer projects move smoothly from concept through to production and delivery.
If you thrive in a fast-paced environment, enjoy solving problems, building relationships and managing multiple priorities at once, this could be the perfect next step in your career.
What you'll be doing:
- Oversee customer orders from initial brief through to final delivery, ensuring every detail is accurately managed throughout the production process.
- Acting as the central point of contact between internal teams and customers.
- Processing orders and translating customer requirements into clear production briefs.
- Coordinating with Sales, Structural Design, Artwork, Planning, Manufacturing and Logistics teams.
- Monitoring projects through each stage of production and ensuring deadlines are met.
- Maintaining accurate records and project documentation.
- Managing multiple jobs simultaneously within a fast-paced environment.
- Proactively identifying potential issues and helping to resolve them quickly.
- Building strong relationships with internal and external stakeholders.
- Supporting continuous improvement initiatives to enhance efficiency, reduce costs and improve customer experience.
Why this role? This is a fantastic opportunity for someone who enjoys variety and wants exposure to multiple areas of the business.
- Work on different projects every day.
- Develop skills across production, planning, design, artwork and customer management.
- Build relationships with a wide range of stakeholders across the business.
- Be part of a collaborative and supportive team.
- Gain valuable experience that can open doors to future progression opportunities within DS Smith.
- Play a key role in delivering innovative retail marketing solutions for leading brands.
About you: We're interested in candidates who enjoy working in a busy environment and take pride in delivering high-quality work.
- Experience in a similar production, planning, customer service or project coordination role.
- Knowledge of 3D and large format print.
- Exceptional attention to detail.
- Strong organisational and problem-solving skills.
- Excellent communication and relationship-building abilities.
- The ability to manage multiple priorities and meet deadlines.
- Good IT skills and confidence using a variety of systems and software.
Location: Ely - Monday - Friday Hours: 40 Hours on-site - 09:00 - 17:00
Benefits: Competitive salary, pension scheme, life assurance and income protection, 25 days' holiday plus.
Production Controller in London employer: DS SMITH PACKAGING LIMITED
At DS Smith, we pride ourselves on being an exceptional employer, particularly for the Engineering Team Leader role at our Featherstone site. Our vibrant work culture fosters continuous improvement and employee development, offering competitive salaries, a comprehensive benefits package, and opportunities for career advancement in a fast-paced manufacturing environment. Join us to lead a dedicated team, drive engineering excellence, and contribute to a strong health and safety culture while enjoying a supportive and engaging workplace.
Contact Details:
DS SMITH PACKAGING LIMITED Recruitment Team
