Customer Invoicing Administrator

Customer Invoicing Administrator

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage self-billing processes and ensure accurate invoicing for customers.
  • Company: Dynamic finance team in a supportive hybrid work environment.
  • Benefits: Competitive salary, flexible working options, and professional development opportunities.
  • Other info: Great opportunity for career growth in a collaborative setting.
  • Why this job: Join a fast-paced team and enhance your problem-solving skills while delivering excellent customer service.
  • Qualifications: Detail-oriented with strong organisational skills and a passion for finance.

The predicted salary is between 30000 - 40000 Β£ per year.

6 months Fixed Term Contract

Location: Caerphilly (Hybrid options available)

Department: Finance / Accounts Receivable

Salary: Competitive + Benefits

About the Role

We are looking for a proactive and detail-driven Customer Invoicing Administrator - Self Bill to join our Accounts Receivable team. This role is central to ensuring accurate, timely, and compliant invoicing for our self-bill customers. You will work closely with internal teams and external partners to maintain invoice integrity, resolve discrepancies, and support efficient cash collection processes. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering an exceptional internal and external customer experience.

Key Responsibilities

  • Manage the end-to-end self-billing process for allocated customer accounts.
  • Ensure invoices are generated accurately and in line with agreed contractual terms.
  • Validate customer-provided data and reconcile any discrepancies promptly.
  • Maintain accurate records and audit trails for compliance and reporting.
  • Collaborate with the wider AR Collections team to support cash allocation and query resolution.
  • Investigate and resolve any pricing, quantity, or PO issues impacting billing.
  • Monitor invoice submissions to ensure all deadlines are met.

Customer Invoicing Administrator employer: DS SMITH PACKAGING LIMITED

As a Customer Invoicing Administrator at our Caerphilly location, you will be part of a dynamic finance team that values accuracy and collaboration. We offer a competitive salary along with benefits, and our hybrid working options promote a healthy work-life balance. Our supportive work culture encourages professional growth and development, making it an ideal environment for those looking to advance their careers while contributing to exceptional customer experiences.

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Contact Details:

DS SMITH PACKAGING LIMITED Recruitment Team

We think you need these skills to ace Customer Invoicing Administrator

Attention to Detail
Problem-Solving Skills
Customer Service Orientation
Data Validation
Reconciliation Skills
Compliance Knowledge
Record Keeping