Customer Sustainability Project Manager in City of London
Customer Sustainability Project Manager

Customer Sustainability Project Manager in City of London

City of London Full-Time 50000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead exciting sustainability projects and create impactful solutions for customers.
  • Company: Join DS Smith, a global leader in sustainable packaging and innovation.
  • Benefits: Enjoy competitive salary, bonuses, hybrid work, and generous holiday allowance.
  • Other info: Dynamic, inclusive culture with opportunities for growth and collaboration.
  • Why this job: Make a real difference in sustainability while developing your project management skills.
  • Qualifications: Degree in Business/Marketing and proven project management experience required.

The predicted salary is between 50000 - 60000 £ per year.

About Us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

About the role

We currently have an exciting opportunity for a Sustainability Project Manager to join our EMEA Customer Sustainability Team. This role is customer-facing and crucial for coordinating a large variety of sustainability projects initiated by our customers, ideal for a more experienced Project Manager with an ambition to start up a new project delivery framework. The sustainability ambitions of our customers are very high, and constantly evolving. Therefore, this role is in place to ensure we have the correct processes, tools and governance to efficiently triage, set-up, manage, track and report on these projects and initiatives.

KEY RESPONSIBILITIES:

  • Set up, own and manage a new Customer Sustainability project delivery framework, encouraging rigor and more structured ways of working
  • Support the Customer Sustainability Engagement Lead to convert identified customer needs into appropriately structured projects
  • Develop, own and keep a running log of on-going customer projects
  • Communicate key milestones to help plan and allocate upcoming resources, hold regular meetings to review projects and requests
  • Hold owners accountable to the deadlines committed, following up and escalating; raising possible issues and supporting the Engagement Lead to escalate and take action on any concerns with service levels
  • Develop a customer-facing interface for reporting project status updates and templates for meeting minutes, for use in customer sustainability calls and meetings, ensuring that customer expectations for communication as well as key inputs from customers are clearly established and documented
  • Support the annual account planning process.

About You

  • Degree in Business/Marketing, MBA or equivalent
  • Good understanding of, and interest in sustainability
  • Proven project management experience in a Sales environment, with business acumen and commercial experience, including experience with large customer facing projects, building new processes and tracking tools from scratch and managing complex projects with digitally driven solutions
  • Ability to intelligently operate and navigate in a multinational matrixed corporation with high credibility, communication and influencing skills
  • Demonstrated open attitude of highly collaborative and agile delivery approaches, with lots of moving parts and change. Able to grasp, analyse and initiate actions on a wide range of topics, to meet deadlines, with clear results
  • Experience of industries such as Packaging, FMCG, Retail or eCommerce is an advantage
  • Project Manager certification (Prince2 / PMP / MSP) is preferred
  • PowerBI familiarity and experience an advantage

Benefits:

  • Competitive salary
  • Discretionary bonus
  • Car allowance
  • 25 days holiday plus bank holidays
  • Private Medical Insurance
  • Pension scheme, life assurance and income protection
  • Employee Assistance Programme
  • Employee Discounts
  • Cycle to work scheme

Location: UK/ London (Paddington) - hybrid

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

Customer Sustainability Project Manager in City of London employer: DS SMITH PACKAGING LIMITED

At DS Smith, we pride ourselves on being a leader in sustainable packaging solutions, fostering a collaborative and inclusive work culture that empowers our employees to drive meaningful change. With competitive benefits, including a discretionary bonus, private medical insurance, and a commitment to employee growth through diverse projects, our London-based team is dedicated to redefining packaging for a sustainable future. Join us to be part of a dynamic environment where your contributions are valued and your career can flourish.
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Contact Detail:

DS SMITH PACKAGING LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Sustainability Project Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching DS Smith and their sustainability initiatives. Show us that you’re not just interested in the role, but also passionate about making a positive impact in the packaging world.

✨Tip Number 3

Practice your project management skills! Be ready to discuss how you've successfully managed complex projects in the past. Use examples that highlight your ability to adapt and thrive in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at DS Smith.

We think you need these skills to ace Customer Sustainability Project Manager in City of London

Project Management
Sustainability Knowledge
Customer Engagement
Process Development
Communication Skills
Collaboration Skills
Analytical Skills
Agile Delivery Approaches
Business Acumen
Commercial Experience
PowerBI Familiarity
Multinational Navigation
Project Manager Certification (Prince2 / PMP / MSP)
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and sustainability. We want to see how your skills align with our mission at DS Smith!

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of projects you've managed successfully. We love to see quantifiable results that demonstrate your impact!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!

How to prepare for a job interview at DS SMITH PACKAGING LIMITED

✨Know Your Sustainability Stuff

Make sure you brush up on the latest trends and challenges in sustainability, especially as they relate to packaging. Being able to discuss current issues and how they impact customers will show that you're genuinely interested and knowledgeable about the field.

✨Showcase Your Project Management Skills

Prepare specific examples of past projects you've managed, particularly those that involved customer engagement or sustainability initiatives. Highlight your ability to set up processes and tools from scratch, as this is crucial for the role.

✨Communicate Clearly and Confidently

Since this role involves a lot of communication with customers, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for interviewers to follow your thought process.

✨Be Ready to Discuss Collaboration

This position requires working within a multinational matrixed corporation, so be prepared to talk about your experience in collaborative environments. Share examples of how you've successfully navigated complex team dynamics and contributed to agile delivery approaches.

Customer Sustainability Project Manager in City of London
DS SMITH PACKAGING LIMITED
Location: City of London

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