Customer Service Coordinator (12‑Month FTC) – B2B in Lockerbie

Customer Service Coordinator (12‑Month FTC) – B2B in Lockerbie

Lockerbie Full-Time 25000 - 30000 £ / year (est.) No working from home possible
DS Smith Europe

At a Glance

  • Tasks: Support customers and coordinate with sales teams in a dynamic packaging environment.
  • Company: Join DS Smith, a leader in sustainable packaging solutions.
  • Benefits: Flexible hours, supportive team culture, and valuable experience in customer service.
  • Other info: 12-month fixed-term contract with opportunities for growth.
  • Why this job: Be the face of the company and make a difference in customer satisfaction.
  • Qualifications: Strong organisational skills and a proactive, people-oriented approach.

The predicted salary is between 25000 - 30000 £ per year.

DS Smith is seeking a Customer Service Co-ordinator in Lockerbie for a 12 month Fixed Term maternity contract. The role focuses on supporting administrative processes, interfacing with customers, and coordinating with Sales and Site teams to maintain accurate information and reporting. It requires a proactive, people-oriented approach and strong organisational skills. You will work 31 hours from Monday to Friday, in a busy packaging environment, contributing to a team that is the face of the company.

Customer Service Coordinator (12‑Month FTC) – B2B in Lockerbie employer: DS Smith Europe

As a Quality and Technical Lead in our Packaging Division, you will thrive in a dynamic work environment that prioritises continuous improvement and customer satisfaction. Our company fosters a culture of collaboration and inclusivity, offering ample opportunities for professional growth and development while working closely with international teams. Located in a vibrant region, we provide a supportive atmosphere where your contributions directly impact our commitment to quality excellence and sustainability.

DS Smith Europe

Contact Details:

DS Smith Europe Recruitment Team

We think you need these skills to ace Customer Service Coordinator (12‑Month FTC) – B2B in Lockerbie

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Collaboration
Record Keeping