At a Glance
- Tasks: Connect business needs with tech solutions to drive efficiency in Recycling operations.
- Company: Join DS Smith, a global leader in sustainable packaging solutions.
- Benefits: Be part of a diverse team with opportunities for growth and innovation.
- Other info: Work in a dynamic environment that values diversity and inclusion.
- Why this job: Influence technology transformation in sustainability while collaborating internationally.
- Qualifications: Experience in Business Analysis, SAP, and strong problem-solving skills.
The predicted salary is between 49500 - 60500 £ per year.
We are looking for an experienced and commercially-minded IT Business Analyst to join our Recycling division within I&T. This is an exciting opportunity to play a key role in connecting business stakeholders and technology teams, ensuring that IT solutions support and accelerate business objectives across our Recycling operations. Working in a complex, multinational environment, you will analyse business needs, identify opportunities for improvement, and translate requirements into effective technology solutions that drive operational efficiency and business value.
You will work closely with the IT Business Partner, business leaders, process owners, project teams, and external partners to support technology initiatives across EMEA. A core focus of the role is to help shape the technology roadmap for the Recycling division while ensuring business requirements are clearly defined, prioritised, and delivered through fit-for-purpose solutions.
Key responsibilities include:
- Partnering with business leaders, process owners, and end users to gather, document, and prioritise business requirements.
- Analysing and mapping business processes to identify opportunities for optimisation, standardisation, and automation.
- Translating business needs into clear, structured, and testable functional requirements and specifications.
- Collaborating with solution architects, developers, and third-party providers to design and implement technology solutions aligned to business goals.
- Supporting the evaluation and selection of new technologies while ensuring alignment with enterprise architecture and security standards.
- Facilitating workshops, requirements sessions, and solution design discussions across multiple European business units.
- Contributing to project planning, resource allocation, and delivery activities.
- Coordinating and supporting user acceptance testing (UAT) to ensure solutions meet agreed business requirements.
- Supporting change management activities through stakeholder engagement, communications, training materials, and user guidance.
- Assisting in the development of business cases, technology roadmaps, and business analysis best practices.
This role offers the opportunity to influence technology transformation within a business that plays a vital role in the circular economy and sustainability agenda, while working across an international network of stakeholders and operations.
About You
You're an experienced Business Analyst with a strong understanding of how technology can enable business performance and transformation. We're looking for:
- Proven experience in Business Analysis, including requirements gathering, process mapping, systems integration, and functional decomposition.
- Demonstrated ability to translate business requirements into effective IT solutions with clear traceability and prioritisation.
- Previous experience in SAP or ERP project delivery.
- Strong experience in business process analysis and data flow mapping.
- Experience supporting solution assessments, RFPs, and RFQs.
- Knowledge of business case development and investment analysis.
- Experience planning and facilitating workshops with a range of stakeholders.
- Strong analytical and problem-solving skills with a structured approach to delivery.
- A broad IT background, including solution design, application management, project delivery and business analysis.
- Experience working within large, international B2B organisations, ideally within manufacturing or industrial environments.
- Strong business acumen, commercial awareness, and stakeholder management skills.
- Fluent English communication skills; additional European languages would be advantageous.
It would be beneficial if you also have:
- A recognised Business Analysis qualification such as CBAP or an equivalent certification.
- Experience supporting business transformation, process standardisation, and digital change programmes across multiple locations and countries.
We are DS Smith, together with International Paper, a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues across North America, Europe, the Middle East and Africa, bringing together expertise in innovation, manufacturing, design, sales, sustainability, supply chain, technology and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time.
Become part of a world-leading organisation and do your best work with us!
Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
IT Business Analyst - SAP employer: DS Smith Europe
As a Quality and Technical Lead in our Packaging Division, you will thrive in a dynamic work environment that prioritises continuous improvement and customer satisfaction. Our company fosters a culture of collaboration and inclusivity, offering ample opportunities for professional growth and development while working closely with international teams. Located in a vibrant region, we provide a supportive atmosphere where your contributions directly impact our commitment to quality excellence and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Analyst - SAP
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DS Smith Europe values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DS Smith Europe might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DS Smith Europe!
✨Direct Apply to DS Smith Europe
Let's not forget to apply directly through the DS Smith Europe website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Analyst - SAP
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DS Smith Europe.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DS Smith Europe. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DS Smith Europe
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
