DS Smith is seeking a Customer Engagement Manager for our UK&I Packaging division, based at the Fordham Customer Impact Centre. You will lead the customer engagement strategy, partner with Sales, Marketing, Sustainability and Design & Innovation, and craft engaging workshops and ABM programmes to drive growth and strengthen strategic partnerships.
You will also coach a team member and drive measurement of engagement metrics, NPS, and event ROI, while translating market insights into compelling
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Customer Experience & Engagement Lead in Fordham employer: DS Smith Europe
At DS Smith, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters collaboration and innovation. Our hybrid role as an Assistant Company Secretary allows you to thrive in a supportive culture that prioritises governance excellence while providing ample opportunities for professional growth. With competitive benefits, including generous holiday allowances and a commitment to diversity and inclusion, you'll be part of a global leader dedicated to sustainable solutions and making a positive impact.
