At a Glance
- Tasks: Lead client relationships and drive sales growth in a dynamic retail marketing environment.
- Company: Join DS Smith, a global leader in sustainable packaging solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, and employee discounts.
- Other info: Hybrid role with travel; be part of a diverse and inclusive team.
- Why this job: Make a real impact in a fast-paced role with opportunities for personal growth.
- Qualifications: Strong sales and marketing experience with excellent communication skills.
The predicted salary is between 60000 - 80000 £ per year.
About the role
The DS Smith customer service team are a dynamic and vibrant mix of professionals who focus on delivering the sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions. The client service team are the face of our business and our biggest ambassadors!
We have a fantastic opportunity for an experienced sales professional to join the Retail Marketing Division, part of the Speciality Cluster, as an Account Director. In this key role, you will be focused on nurturing customer relationships, driving organic sales growth, and supporting margin targets through a value-added, consultative approach.
Reporting directly into the Client Director, you will hold a pivotal position within the team, acting as a bridge between high-level strategy and daily execution. You will be instrumental in building strong internal partnerships across the Operations and Sales teams, using your commercial acumen to lead your team of Account Managers with drive and passion.
The successful candidate will be expected to manage and reinforce the strength of their direct reports, supporting individual development to ensure we provide a "best-in-class" service to our customers. As a key point of contact for our accounts, you will lead client meetings and support negotiations to ensure we are consistently delivering against our Sales KPIs and growth targets.
So, if you have experience in people management, a proven track record in Retail Marketing, and are eager for a new challenge in a fast-paced environment – then we might be looking for you!
About you
- Strong experience in Sales & Marketing and ability to manage complex contract renewals and retentions
- Excellent communication skills and ability to present confidently to senior management
- Ability to collaborate and develop strong relationships with internal and external partners
- Proven ability to manage, support and develop junior team members
- Ability to grasp, analyse and initiate actions based on financial insights and understanding
- Drive, determination and resilience with energy, enthusiasm and a can-do attitude and behaviours
Benefits
- Competitive salary
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme
Location: This is a full-time, hybrid role with frequent travel to our customers and our site in Ely, Cambridge.
About us
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
Senior Account Director - Retail Marketing & Client Growth in Ely employer: DS Smith Europe
At DS Smith, we pride ourselves on being an excellent employer, offering a vibrant work culture that champions sustainability and innovation in packaging solutions. Our commitment to employee growth is evident through our supportive environment, competitive benefits, and opportunities for professional development, all while working in a dynamic hybrid role that fosters collaboration and creativity. Join us in Ely, Cambridge, where you can make a meaningful impact and be part of a diverse team dedicated to redefining packaging for a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director - Retail Marketing & Client Growth in Ely
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their products, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. This will help you get comfortable with common questions and refine your pitch, making you more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. So, go ahead and show us what you've got!
We think you need these skills to ace Senior Account Director - Retail Marketing & Client Growth in Ely
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your strong experience in Sales & Marketing. We want to see how you've managed complex contract renewals and retentions, so don’t hold back on those details!
Communicate Confidently:Your communication skills are key! When writing your application, present your ideas clearly and confidently, just like you would in a meeting with senior management.
Emphasise Team Collaboration:We love a team player! Share examples of how you've developed strong relationships with both internal and external partners. This shows us you can collaborate effectively.
Be Yourself:Let your personality shine through! We’re looking for someone with drive, determination, and a can-do attitude. Don’t be afraid to show us who you are in your application.
How to prepare for a job interview at DS Smith Europe
✨Know Your Stuff
Before the interview, dive deep into DS Smith's values and their approach to sustainable packaging. Familiarise yourself with their recent projects and how they align with your experience in retail marketing. This will show that you're genuinely interested and can contribute meaningfully.
✨Showcase Your People Skills
As an Account Director, you'll be managing a team and nurturing client relationships. Prepare examples of how you've successfully led teams or built strong partnerships in the past. Highlight your communication skills and ability to present confidently to senior management.
✨Demonstrate Your Commercial Acumen
Be ready to discuss how you've used financial insights to drive sales growth in previous roles. Think of specific instances where your analysis led to successful outcomes. This will illustrate your ability to bridge high-level strategy with daily execution.
✨Prepare for Scenario Questions
Expect questions about handling complex contract renewals or negotiations. Practice articulating your thought process and strategies in these scenarios. This will help you convey your problem-solving skills and resilience in a fast-paced environment.