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- Tasks: Service and repair CCTV and Access Control systems while ensuring excellent customer service.
- Company: Join a dynamic team focused on electronic security solutions in South West London.
- Benefits: Enjoy 25 days annual leave, health plans, ongoing training, and a company van.
- Why this job: Be part of a supportive culture with opportunities for career progression and competitive pay.
- Qualifications: 3+ years experience with CCTV or Access Control systems and a valid driving licence required.
- Other info: Overtime paid at 1.5x, with Sundays and public holidays at 2x.
The predicted salary is between 28000 - 42000 £ per year.
We do not install or maintain Intruder alarms or Fire alarms.
Monday to Friday - from 8am till 5pm / location - 1h30 max away from South Wimbledon office.
At least 3 years' working with either CCTV or Access Control systems is required. Proficient computer network user. A valid clean driving licence is essential. Valid ECS/FESS Card for site-based work.
The person will mainly be required to work in and around the M25 with some further locations when needed. The ideal candidate will be competent and have a strong background in installation of Access Control and CCTV systems.
Responsibilities:- Service and repair.
- Routine inspections.
- Troubleshooting faults.
- Excellent customer service.
- Maintain accurate records and compliance documentation.
- Ensure all work complies with industry standards and regulations.
- Participate in an on-call rota for emergency call-outs 1 week in 7.
- Proven experience and work history as Security Engineer.
- Strong understanding of electronic security systems, maintenance, and repair.
- Set up IP-based security systems, configure network settings, and ensure proper communication between devices and servers.
- Troubleshoot and resolve technical issues.
- Set up remote monitoring solutions and provide remote technical support to clients.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and in a team.
- Good communications and excellent customer interactions.
- Valid driving license for UK.
Must have experience working with:
- CCTV: Hikvision, Hanwha, Avigilon, EagleEye and Vista - a MUST.
- Access Control: Paxton, ACT, Salto, Brivo and Gallagher - a MUST.
- Door Entry: Fermax, BPT, Videx and 2N - these might be negotiable.
Our overtime and Saturday are paid at 1.5 rate, we also pay travel time, Sundays and Public holidays are paid at 2x.
Benefits that we offer:- 25 days annual leave + 8 days public holidays.
- Health Plan Scheme: PMI, Dental, Life Insurance and Pension.
- Ongoing Training and Career Progression.
- Company van with Automatic transmission and Fuel Card.
- Smart Phone and Laptop supplied.
The salary depends on their experience: £35k base salary.
Service Engineer in South West London employer: DS SECURITY GROUP LIMITED
Contact Detail:
DS SECURITY GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in South West London
✨Tip Number 1
Make sure to highlight your experience with CCTV and Access Control systems during any conversations or interviews. Since these are crucial for the role, demonstrating your hands-on knowledge and familiarity with specific brands like Hikvision and Paxton can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the security engineering field, especially those who work in the South West London area. Attend industry events or join online forums where you can connect with others and learn about potential job openings or insider tips on the application process.
✨Tip Number 3
Prepare to discuss your troubleshooting skills in detail. Be ready to share specific examples of how you've resolved technical issues in the past, as this will demonstrate your problem-solving abilities and your understanding of electronic security systems.
✨Tip Number 4
Familiarise yourself with the compliance standards and regulations relevant to the security industry. Being knowledgeable about these can show that you take your responsibilities seriously and are committed to maintaining high standards in your work.
We think you need these skills to ace Service Engineer in South West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV and Access Control systems, as well as your proficiency in computer networks. Include specific examples of past projects or roles that demonstrate your skills relevant to the job.
Craft a Strong Cover Letter: In your cover letter, emphasise your proven experience as a Security Engineer and your ability to troubleshoot technical issues. Mention your valid driving licence and ECS/FESS Card, as these are essential for the role.
Highlight Customer Service Skills: Since excellent customer service is a key responsibility, provide examples of how you've successfully interacted with clients in previous roles. This will show that you can maintain good customer relations while performing technical tasks.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at DS SECURITY GROUP LIMITED
✨Showcase Your Technical Skills
Make sure to highlight your experience with CCTV and Access Control systems during the interview. Be prepared to discuss specific projects you've worked on, including any troubleshooting or installation challenges you faced.
✨Demonstrate Customer Service Excellence
Since excellent customer service is a key responsibility, think of examples where you've gone above and beyond for clients. This will show that you understand the importance of client interactions in this role.
✨Familiarise Yourself with Relevant Equipment
Brush up on the specific brands and systems mentioned in the job description, such as Hikvision, Paxton, and Gallagher. Being knowledgeable about these will impress the interviewers and show your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to work independently. Prepare scenarios where you successfully resolved technical issues or managed emergency call-outs, as these will demonstrate your capability in real-world situations.
