35A Ballygasey Road, Loughgall, BT61 8HY — Covering Northern Ireland
info@ds-refrigeration.co.uk
02837511425
About the Role
DS Refrigeration is a well-established local refrigeration and cooling solutions provider based in Loughgall, serving clients across Northern Ireland. We are looking for an experienced Refrigeration Service Manager to lead our service team on a full-time basis.
Your practical industry experience is what matters most to us. This is a hands-on leadership role where your knowledge and reliability will make a real difference to our daily operations and customer satisfaction.
Key Responsibilities
- Lead, schedule, and support our team of service engineers and apprentices
- Co-ordinate preventative maintenance, repairs, installations, and emergency callouts across Northern Ireland
- Provide technical guidance and troubleshooting support to engineers on-site or over the phone
- Build and maintain strong client relationships; resolve queries and ensure service standards are met
- Monitor work quality, response times, and health & safety compliance
- Manage parts stock, ordering, and job costing; assist with quotes, invoicing, and contract renewals
- Maintain accurate job records and documentation
- F-Gas certification is optional — not required, but may be used if held
Requirements
- Proven practical experience working within the refrigeration industry — service, maintenance, or supervisory background
- Strong working knowledge of commercial refrigeration systems (cold rooms, display cases, racks, etc.)
- Experience managing schedules, teams, or dealing directly with customers
- Excellent organisational and communication skills
- Full UK driving licence
- Commitment to safe working practices
- NVQ Level 2/3 in Refrigeration & Air Conditioning
- F-Gas Certification
What We Offer
- Work with a respected local business
- Friendly, supportive team environment
- Opportunities to grow with the company
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Refrigeration Service Manager employer: DS Refrigeration Ltd
At DS Refrigeration Ltd, we pride ourselves on being an excellent employer, offering a supportive team environment where your skills as a Commercial Refrigeration & A/C Engineer can truly shine. With opportunities for professional growth, competitive overtime pay, and the convenience of a company van and uniform, you will enjoy a fulfilling career while working across the beautiful landscapes of Northern Ireland and the Republic of Ireland.
