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For Companies At a Glance
- Tasks: Keep trading systems running smoothly and solve issues proactively.
- Company: Join DRW, a leading trading firm with a culture of innovation.
- Benefits: Competitive salary, flexible work environment, and opportunities for growth.
- Why this job: Make an impact in a fast-paced environment while learning cutting-edge technology.
- Qualifications: 5+ years in trade support or related tech roles; strong problem-solving skills.
- Other info: Dynamic team atmosphere with a focus on collaboration and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it’s how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
What You’ll Be Working On
- Keeping trading systems healthy and available by proactively spotting and resolving potential issues
- Responding to trader and engineer requests with both urgency and understanding of the bigger operational context
- Participating in the onboarding of new desks and systems, thinking ahead about how they’ll fit into the broader ecosystem
- Learning the trading environment deeply so you can anticipate challenges and suggest improvements
What We Value
- Intent over Instruction: we’ll share what we’re trying to achieve; you’ll help determine the best way to get there
- Responsibility and trustworthiness: you follow through and communicate progress and results clearly
- Continuous learning and adaptability: when conditions change, you adjust while keeping the mission in mind
- Collaboration: you seek input when needed but are comfortable making informed decisions yourself
About You
- You enjoy diagnosing problems and thinking creatively about solutions
- You’re excited about fast-moving environments and want to see your work make an impact quickly
- You learn by doing and feel comfortable diving into unfamiliar technology
Qualifications & Skills
- 5+ years of experience in trade support, site reliability engineering, or a related technical role
- Bachelor’s degree in computer science, engineering, or related STEM field
- Experience with maintaining and troubleshooting complex distributed systems
- Demonstrated knowledge of network communications, including use of multicast networking
- Exposure to containerized applications (e.g., Docker, Kubernetes) is a plus
- Experience with incident response and root cause analysis
- Ability to coordinate multiple priorities under time pressure
- Excellent written and verbal stakeholder communication skills
- Familiarity with programming languages (e.g., Python, Go, Bash, PowerShell) for basic automation tasks
- Competence in a broad range of technologies, spanning cloud platforms, containerization, monitoring/alerting systems, and distributed messaging platforms (e.g., AWS, Kubernetes, Docker, Splunk, Prometheus, Grafana, RabbitMQ)
- Experience with Linux/Unix environments
- Prior experience supporting electronic trading systems preferred.
Schedule: This position will require working on weekends and providing holiday coverage as needed by the department.
Trade Support Engineer employer: DRW
Contact Detail:
DRW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the trading and tech space, especially those who work at DRW or similar firms. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, participate in hackathons or tech meetups related to trading systems. This not only showcases your problem-solving abilities but also helps you connect with potential employers.
✨Tip Number 3
Prepare for the interview by diving deep into DRW's trading environment. Understand their tech stack and think about how your experience aligns with their needs. Bring your ideas on how to improve their systems – they’ll love your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make an impact in fast-moving environments like DRW.
We think you need these skills to ace Trade Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Support Engineer role. Highlight relevant experience, especially in trade support and technical skills that match the job description. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've diagnosed and solved problems in past roles. We value creativity and initiative, so share those moments where you made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DRW
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Docker, Kubernetes, and various programming languages. Brush up on your knowledge of network communications and distributed systems, as these will likely come up during technical questions.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved issues in a fast-paced environment. Think about how you can demonstrate your ability to think creatively and adaptively when faced with challenges, as this aligns perfectly with what they value.
✨Communicate Clearly and Confidently
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, especially when discussing past experiences or projects.
✨Emphasise Collaboration and Autonomy
DRW values both collaboration and the ability to work independently. Prepare examples that showcase your experience working in teams, but also highlight instances where you took initiative and made informed decisions on your own.
