Trade Support Engineer

Trade Support Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support trading systems and collaborate with teams to enhance technology performance.
  • Company: DRW, a leading trading firm with a culture of innovation and integrity.
  • Benefits: Flexible 5-day shifts, competitive salary, and opportunities for continuous learning.
  • Why this job: Make a real impact in fast-paced trading environments while enjoying a flexible schedule.
  • Qualifications: Problem-solving skills and a passion for technology in dynamic settings.
  • Other info: Join a diverse team that values autonomy and encourages creative solutions.

The predicted salary is between 36000 - 60000 £ per year.

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it’s how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

As a Trade Support Engineer you’ll collaborate with trading, infrastructure, and software development teams, working closely with exchanges, traders, and developers to support ongoing improvements and keep our trading technology performing at its best. As markets evolve toward 24×7 trading, we’re expanding coverage to ensure our systems run smoothly during high impact periods that extend beyond the traditional Monday–Friday schedule. In this role, you’ll have the opportunity to work a non-traditional 5-day shift, depending on what best fits your schedule, for example Tuesday to Saturday, including Saturday working. This flexible coverage model allows you to make a critical impact during peak trading hours while enjoying off days during quieter parts of the week.

What You’ll Be Working On:

  • Keeping trading systems healthy and available by proactively spotting and resolving potential issues
  • Responding to trader and engineer requests with both urgency and understanding of the bigger operational context
  • Participating in the onboarding of new desks and systems, thinking ahead about how they’ll fit into the broader ecosystem
  • Learning the trading environment deeply so you can anticipate challenges and suggest improvements

What we Value:

  • Intent over Instruction: we’ll share what we’re trying to achieve; you’ll help determine the best way to get there
  • Responsibility and trustworthiness: you follow through and communicate progress and results clearly
  • Continuous learning and adaptability: when conditions change, you adjust while keeping the mission in mind
  • Collaboration: you seek input when needed but are comfortable making informed decisions yourself

About You:

  • You enjoy diagnosing problems and thinking creatively about solutions
  • You’re excited about fast-moving environments and want to see your work make an impact quickly
  • You learn by doing and feel comfortable diving into unfamiliar technology

Trade Support Engineer employer: DRW Holdings, LLC.

DRW is an exceptional employer that fosters a culture of innovation and collaboration, providing Trade Support Engineers with the opportunity to work in a dynamic environment where their contributions directly impact trading operations. With a flexible non-traditional shift model, employees can enjoy a work-life balance while engaging in continuous learning and professional growth. Located in Chicago, DRW offers a unique blend of autonomy and support, making it an ideal place for those looking to thrive in the fast-paced world of trading technology.
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Contact Detail:

DRW Holdings, LLC. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Support Engineer

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at DRW. A friendly chat can open doors that applications alone can't. Use LinkedIn to connect and engage with their posts.

✨Tip Number 2

Prepare for interviews by understanding DRW's trading environment. Familiarise yourself with their asset classes and tech stack. Show them you’re not just another candidate; you’re genuinely interested in how they operate.

✨Tip Number 3

Be ready to demonstrate your problem-solving skills. Think of examples where you've diagnosed issues and come up with creative solutions. They want to see how you think on your feet!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Trade Support Engineer

Problem Diagnosis
Creative Problem-Solving
Collaboration
Adaptability
Communication Skills
Understanding of Trading Systems
Operational Context Awareness
Continuous Learning
Technical Aptitude
Ability to Work Non-Traditional Hours
Proactive Issue Resolution
Onboarding New Systems
Impact Assessment

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work as a Trade Support Engineer and how you can contribute to our team.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the job description. We love seeing how your background fits into our world of trading technology and problem-solving!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at DRW Holdings, LLC.

✨Know Your Tech Inside Out

As a Trade Support Engineer, you'll be dealing with complex trading systems. Make sure you brush up on the technologies and tools mentioned in the job description. Familiarise yourself with trading environments and be ready to discuss how you've tackled similar challenges in the past.

✨Show Your Problem-Solving Skills

Prepare to share specific examples of how you've diagnosed and resolved issues in previous roles. Think about times when you had to act quickly under pressure, as this role demands urgency and understanding of the operational context.

✨Emphasise Collaboration

This position requires working closely with various teams. Be ready to talk about your experiences collaborating with traders, developers, or other engineers. Highlight how you’ve contributed to team success and how you value input from others while making informed decisions.

✨Demonstrate Adaptability

With the trading environment constantly evolving, show that you're flexible and open to learning. Share instances where you've had to adapt to new technologies or changing conditions, and how you managed to keep the mission in mind while doing so.

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