At a Glance
- Tasks: Manage HR operations for 100 employees across nine countries and enhance the employee experience.
- Company: Dynamic international company focused on HR excellence and employee satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
- Why this job: Join a team that values innovation and makes a real impact on employee experiences.
- Qualifications: Degree in HR or related field, with 5+ years of HR operations experience.
The predicted salary is between 55000 - 65000 £ per year.
As a Senior HR Operations Specialist, you will report to the HR Director for EMEA and APAC and support HR operations for approximately 100 employees across nine countries. You will own and maintain HR systems and employee data, serving as the regional expert on processes, policies, and compliance.
In this role, you will play a key part in enhancing the employee experience by building and improving accessible, locally relevant resources for employees and managers, ensuring greater transparency and consistency across the region.
- HR Systems & Data (Workday)
- Own and manage all employee lifecycle changes in Workday across EMEA and APAC, including hires, updates, and exits.
- Ensure data accuracy through regular audits and timely follow-ups on outstanding actions.
- Partner with global HR Operations teams (US and India) to drive consistency and best practices.
- Collaborate with Workday specialist to enhance system functionality and improve data quality.
- Knowledge, Documentation & Employee Experience
- Maintain and update HR policies, employee handbooks, and contracts.
- Create clear, user-friendly “how-to” guides and keep HR knowledge articles up to date.
- Support benefits renewals and ensure employees receive clear, accessible information.
- Manage and organize HR records across systems, ensuring accuracy and compliance.
- Employee Lifecycle Management
- Deliver a seamless onboarding experience, from system setup to induction sessions.
- Coordinate background checks, documentation, and onboarding plans tailored to each region.
- Manage employee records and ensure documentation is stored accurately.
- Track probation periods and support review processes.
- Coordinate visa support with external partners.
- Respond to employee queries promptly, meeting agreed service levels.
- Payroll Support
- Prepare and validate monthly payroll inputs, ensuring accuracy and completeness.
- Maintain organized payroll records and meet all processing deadlines.
- Projects & Continuous Improvement
- Contribute to HR projects and initiatives that enhance processes and employee experience.
- Collaborate with cross-functional teams to support broader business goals.
What makes you a great fit:
- Degree in HR, Business Administration, or related field, with CIPD Level 5 (or equivalent) or relevant experience.
- 5+ years’ experience in HR operations, with strong knowledge of HR legislation and best practice.
- Proven experience using Workday (essential) and managing HR data with high accuracy.
- Strong communication, organisational, and problem-solving skills, with the ability to engage a wide range of stakeholders.
- High level of discretion and professionalism when handling sensitive information.
- Proactive and customer-focused, with the ability to prioritise, plan ahead, and remain effective under pressure.
- Curious, adaptable, and resilient, with a positive approach and willingness to support others.
What Success Looks Like in the Role:
- HR systems and employee data in Workday are consistently accurate, well-maintained, and fully compliant, with minimal errors or rework required.
- Employees and managers across EMEA and APAC receive timely, clear, and helpful HR support, resulting in a strong and positive employee experience.
- HR processes and documentation are well-organised, easy to access, and regularly improved to reflect local needs and global consistency.
- Employee lifecycle activities (including onboarding, changes, and exits) are delivered smoothly and efficiently, with strong attention to detail and a seamless experience end-to-end.
- Payroll inputs and HR reporting are delivered accurately and on time, supporting smooth monthly processing and informed decision-making.
Senior HR Operations Specialist International London employer: Druva
As a Senior HR Operations Specialist at our London office, you will join a dynamic and inclusive work culture that prioritises employee growth and development. We offer competitive benefits, a commitment to work-life balance, and the opportunity to collaborate with global teams, ensuring that your contributions directly enhance the employee experience across EMEA and APAC. With a focus on continuous improvement and innovation, this role provides a unique chance to make a meaningful impact in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR Operations Specialist International London
✨Tip Number 1
Network like a pro! Reach out to current employees in the company you're eyeing, especially those in HR roles. They can give you insider info and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company's HR policies and recent projects. This shows you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common HR questions. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Senior HR Operations Specialist International London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior HR Operations Specialist. Highlight your experience with HR systems like Workday and any relevant projects you've led that align with the job description.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved HR processes or enhanced employee experiences in your previous roles.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use bullet points to clearly outline your experience with HR legislation, data management, and communication. We want to see how you can bring value to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Druva
✨Know Your HR Systems Inside Out
Make sure you brush up on your knowledge of Workday and any other HR systems mentioned in the job description. Be ready to discuss how you've used these systems in previous roles, especially in managing employee data and lifecycle changes.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in HR operations before. Whether it’s improving processes or handling sensitive information, having specific stories will demonstrate your proactive approach and ability to engage stakeholders effectively.
✨Understand the Employee Experience
Think about how you can enhance the employee experience in this role. Be ready to share ideas on creating user-friendly resources or improving onboarding processes, as this shows you're aligned with the company's goals and values.
✨Be Ready for Compliance Questions
Since compliance is a big part of the role, brush up on relevant HR legislation and best practices. Prepare to discuss how you've ensured compliance in past positions, as this will highlight your attention to detail and professionalism.
