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- Tasks: Be the friendly face of our office, managing calls and welcoming visitors.
- Company: Join a dynamic team in a professional and supportive environment.
- Benefits: Gain valuable experience, develop your skills, and enjoy a vibrant workplace.
- Why this job: Perfect for those who love variety and making a positive impact every day.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Opportunity to grow and learn in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
As the first point of contact for visitors, customers, and employees, you’ll be creating a positive and professional impression of our business. In this office-based role, you’ll be responsible for ensuring the smooth running of our front desk, coordinating key administrative functions, and maintaining a high standard of service throughout the office. In addition to traditional receptionist duties, you will play a key role in managing meeting rooms, handling travel arrangements, and supporting various departments with general administrative tasks. This role offers a great opportunity to contribute to different areas of the business, with a focus on communication, organisation, and efficiency. If you enjoy working in a varied role where no two days are the same, this could be the perfect fit for you.
What you’ll do:
- Manage incoming calls with professionalism and direct them to the right departments efficiently.
- Greet visitors and customers, ensuring all security protocols are followed.
- Work with our Security Controller to manage classified documents and maintain the classified registry (training provided).
- Act as Point of contact for contractors requiring access to the site.
- Oversee the setup, maintenance, and clearing of meeting rooms.
- Coordinate lunch orders and deliveries as needed.
- Assist employees with administrative tasks and manage daily mail distribution across the business.
- Handle enquiries promptly and professionally.
- Maintain and manage stock levels of stationery and consumables as well as other orders for the office.
- Assist with raising purchase orders and invoices, as well as supporting the Finance Team with inputting data into financial reports.
- Book national and international travel and accommodation when required.
- Manage bookings for the company pool car and oversee fuel card administration.
- Assist with procurement processes.
What you’ll need:
- Excellent attention to detail.
- Ability to communicate effectively.
- Good people skills – both face to face and on the telephone.
- Excellent organisational skills – must be unphased by dealing with a number of different customer meetings in one day whilst covering reception and handling phone calls.
- Must be confident using Microsoft Office (Word and Excel as a minimum).
- Must be a UK national as you will need to gain security clearance to help with security admin.
- Must be able to work under your own initiative and to prioritise your workload.
- Previous experience in a receptionist or office administration role.
- Use of SAGE 200 would be beneficial but not essential.
- GCSE in Maths.
Reception Administrator employer: Drumgrange Ltd
Contact Detail:
Drumgrange Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit back and wait for questions. Be proactive! Prepare some thoughtful questions about the role and the company. This shows you’re engaged and ready to contribute from day one.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows you’re keen on the role and appreciate their time!
We think you need these skills to ace Reception Administrator
Some tips for your application 🫡
Show Off Your People Skills: Since you'll be the first point of contact, make sure to highlight your excellent people skills in your application. We want to see how you can create a positive impression and handle enquiries with professionalism.
Be Organised: This role is all about juggling tasks, so let us know how you stay organised. Share examples of how you've managed multiple responsibilities in previous roles, especially in a busy reception or admin environment.
Attention to Detail is Key: We love candidates who pay attention to detail! Make sure to mention any experiences where your keen eye for detail made a difference, whether it was managing documents or coordinating meetings.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Drumgrange Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Reception Administrator role. Familiarise yourself with the key responsibilities like managing calls, greeting visitors, and handling administrative tasks. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your People Skills
As a Reception Administrator, you'll be the face of the company. Practice your communication skills and think of examples where you've successfully interacted with customers or colleagues. Being personable and approachable can really set you apart in the interview.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks efficiently. Think of specific instances where you’ve juggled various responsibilities, like coordinating meetings or handling travel arrangements. This will show that you can thrive in a busy environment.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities and attention to detail. You might be asked how you would handle a difficult visitor or manage conflicting appointments. Practising these scenarios can help you respond confidently during the interview.
