Drumchapel Citizens Advice Bureau is seeking a Session Supervisor to oversee our generalist advice service and support advisers in day-to-day delivery. The role focuses on ensuring accurate, appropriate and high-quality advice for clients while maintaining service standards.
The post involves case checking, quality assurance, and providing constructive feedback to staff and volunteers. You will work on-site Monday to Friday, supporting delivery and contributing to continuous improvement of the
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Contact Details:
Drumchapel Citizens Advice Bureau Recruitment Team