Technical Administrator in Birmingham

Job TitleTechnical Administrator

CompanyNFU Energy (wholly owned subsidiary of NFU Commercial Holdings Ltd.)

OverviewNFU Energy is one of the UK\’s leading energy consultancies, specialising in the farming sector. Our Energy Systems & Compliance team works primarily with farms that generate electricity or have renewable heat systems, from simple biomass boilers to large combined heat & power installations and solar parks. We provide a holistic service including feasibility, energy trading, incentives, compliance, and more. We are looking for a methodical and well‐organised administrator to assist our Technical Operations Team in gathering and submitting data for a number of energy incentive schemes. Reporting to the Senior Technical Administrator you will be responsible for managing the administrative tasks for a portfolio of clients to ensure that work is delivered to a high standard and within our service level agreements.

Responsibilities

Periodic data submissions for incentive schemes (Renewable Heat Incentive, Feed in Tariff, Renewable Obligations, etc.)

Support client relations through telephone and written communications

Ensure tasks are completed with the utmost accuracy and reliability

Assist with ad‐hoc administrative tasks

Qualifications

Excellent verbal and written communication skills, and strong numeracy skills

Intermediate/Advanced Microsoft Excel skills

Experience with Office 365, including Teams, as well as CRM systems / databases

Strong attention to detail and ability to spot issues and trends

Ability to problem‐solve and know when to seek advice or escalade issues

Additional Requirements

Be honest, open, and have the integrity and drive to provide excellent customer service

Be well‐organised, able to work independently, and use initiative to keep tasks and projects on track

Be quality‐driven and willing to challenge the status quo

Be a personable, well‐rounded individual who can fit into our team and engage effectively with everyone you meet

BenefitsCompetitive salary of up to £27,000 per annum, 33 days annual leave (including bank holidays), plus company benefits including a healthcare cash plan, pension, group life assurance (three times salary), NFU membership, and more.

Details

Location: Stoneleigh Park, Warwickshire (Hybrid)

Contract type: Permanent

Hours: Full time, 37 hours per week

Salary: up to £27,000 depending on experience

To apply please submit a cover letter and CV with your application.

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