Account Risk Engineer in London

Come join our team! Druid AI is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue.

With a 2x growth year over year, 160+ partners and 250+ clients worldwide, DRUID AI actively builds on its vision to provide employees with an intelligent virtual assistant that helps people work easier and faster.

We’re looking for a tech-savvy and client-oriented Presales Engineer to design tailored AI-powered solutions, build compelling demos and POCs, and support our sales team in showcasing the value of the DRUID platform to prospects and clients.

What you’ll do at DRUID:

• Act as a trusted business partner of the Sales, Delivery and Customer Success Leaders, and share ownership in achieving the territory’s business objectives and revenue targets.
• Work with Sales, Product, Marketing, Professional Services, and other cross-functional partners to think big and shape the go-to-market strategy for large customers.
• Support Sales opportunities with exceptional consultative selling and technical experience.
• Drive revenue growth through a combination of planning, enabling the team, and owning relationships with customers’ senior technical stakeholders.
• Conduct and coach detailed discovery at all levels to internalize customers’ digital transformation strategies.
• Design high-level solutions to fit client needs and environment during the deal process.
• Build and deliver custom made industry specific demos for new prospects and clients.
• Create powerful POC’s (Proof of Concepts) for prospects and customers.
• Present and demonstrate our solutions to a broad spectrum of audiences while building strong relationships and handling technical objections and issues throughout the entire sales cycle.
• Be an evangelist of DRUID tools by identifying customer needs and showcasing the best solution.
• Drive end-user adoption of DRUID product through events, seminars, webinars, technical training, and other activities as appropriate.
• Support Marketing initiatives through evangelism activities, including writing blogs, speaking in webinars and other industry events.
• Contribute to clients’ business objectives by offering an industry-relevant perspective on markets and industries.
• Ensure clear guidance is transferred to our delivery team, including details on use cases and the customers’ business objectives to ensure customer success.
• Work closely with Product team at the improvement of the core functionalities and adding external technologies to DRUID ecosystem.

What you’ll bring to DRUID:

• Bachelor's degree or higher.
• 3 years' experience as a Technical Presales Engineer, Solution Consultant, or in a similar customer-facing technical role.
• Proven ability to map customer needs to product solutions and business outcomes.
• Experience in building tailored demos.
• Strong mix of technical understanding and business insight.
• Excellent communication and presentation skills - comfortable with both IT and executive-level conversations.
• Enthusiastic about AI, automation, and digital transformation.
• Industry-specific knowledge is a plus within healthcare, financial services, and higher education particularly.

What’s in it for you at DRUID:

• A rich learning environment, specific to a tech start-up expanding internationally.
• Plenty of opportunities to create, innovate and leave your mark in a challenging and fast-growing business.
• Super smart, friendly, and supportive colleagues.
• A place where you can freely express your opinion.
• Access to local and international events, conferences, webinars as DRUID representative.