Social Value & Improvement Manager
Social Value & Improvement Manager

Social Value & Improvement Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
DrPA Secure

At a Glance

  • Tasks: Lead social value initiatives and continuous improvement programmes to enhance community outcomes.
  • Company: DrPA Secure, a compassionate healthcare provider in secure environments.
  • Benefits: Pension scheme, 24/7 support, and access to workplace perks.
  • Why this job: Make a real difference in communities while developing your project management skills.
  • Qualifications: Experience in social value or service improvement and strong communication skills.
  • Other info: Flexible working hours with opportunities for personal development.

The predicted salary is between 36000 - 60000 £ per year.

About Us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

  • Compassionate care that is trauma informed and supportive
  • Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
  • Respectful of people's cultural and religious beliefs
  • Empowerment: We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.

Job Summary

The Social Value & Improvement Manager will lead and coordinate DrPA Secure's social value initiatives and continuous improvement programmes at Manston STHF & Western Jet Foil. This role ensures measurable positive outcomes for staff, stakeholders, and the local community while embedding best practice across operations. The post-holder will work closely with the Senior Management Team, operational staff, and external partners to implement initiatives, track outcomes, and support a culture of continuous improvement.

Key Responsibilities

  • Social Value Leadership
  • Develop and implement the organisation's social value strategy, aligned with operational priorities and Home Office requirements.
  • Identify and promote opportunities to create positive outcomes for communities, staff, and stakeholders.
  • Build and maintain partnerships with local agencies and community organisations.
  • Monitor and report on social value initiatives using data and impact metrics.
  • Continuous Improvement
    • Lead service improvement projects to enhance operational processes and performance.
    • Conduct audits, reviews, and data analysis to identify areas for improvement.
    • Implement and track improvement plans, evaluating their effectiveness.
    • Support operational staff in embedding best practices and improvement initiatives.
  • Stakeholder Engagement
    • Act as a liaison with internal teams, the Senior Management Team, external partners, and community organisations.
    • Represent DrPA Secure in forums, meetings, and engagement activities.
    • Ensure initiatives meet community needs and organisational objectives.
  • Reporting & Governance
    • Produce clear reports on social value and improvement initiatives for management and stakeholders.
    • Maintain accurate records and documentation of projects and impact assessments.
    • Support audits, inspections, and evaluations relating to social value and operational performance.
    • Supports site KPIs by driving measurable improvements in operational performance, staff engagement, and community impact, ensuring social value initiatives and service improvement projects contribute to Home Office compliance, efficiency targets, and quality outcome metrics.

    General Responsibilities

    • Promote DrPA Secure's CARE ethos in all activities.
    • Maintain professionalism, integrity, and confidentiality.
    • Ensure equality, diversity, and inclusion are embedded in all initiatives.
    • Take responsibility for personal development and wellbeing.
    • Work flexibly to meet organisational needs, which may occasionally include evenings or weekends.

    Essential Criteria

    • Experience in social value, community engagement, or service improvement.
    • Strong project management and organisational skills.
    • Ability to monitor and evaluate measurable outcomes.
    • Excellent stakeholder management and communication skills.
    • High level of discretion and professionalism.
    • Ability to work independently and collaboratively in a fast-paced operational environment.
    • Commitment to DrPA Secure's values and ethos.

    Desirable Criteria

    • Experience in secure, operational, or public sector environments.
    • Knowledge of relevant legislation or compliance frameworks.
    • Experience in audits, quality management, or service improvement initiatives.
    • Familiarity with tools for measuring and reporting social impact, e.g., SROI.

    General Information

    The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

    Benefits

    • Pension salary scheme available
    • Employee Assistance Programme (EAP): confidential 24/7 support
    • Access to perks at work
    • Disclosure and Barring Service Check & CTC Clearance

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process. Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time. Shortlisted candidates will be asked for RTW, DBS/CTC consent and references.

    Social Value & Improvement Manager employer: DrPA Secure

    DrPA Secure is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises compassionate care and community engagement. With a strong focus on employee development and continuous improvement, staff are empowered to make a meaningful impact while enjoying benefits such as a pension salary scheme and 24/7 confidential support through the Employee Assistance Programme. Located at Manston STHF & Western Jet Foil, employees have the unique opportunity to contribute to vital healthcare services in secure environments, ensuring high-quality outcomes for both patients and the local community.
    DrPA Secure

    Contact Detail:

    DrPA Secure Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Social Value & Improvement Manager

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching DrPA's values and recent initiatives. Show us that you understand our CARE ethos and how you can contribute to our social value strategy. Tailor your responses to highlight your relevant experience and skills.

    ✨Tip Number 3

    Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you're a great fit for the Social Value & Improvement Manager role.

    ✨Tip Number 4

    Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out in the crowd. Plus, we love seeing candidates who take that extra step!

    We think you need these skills to ace Social Value & Improvement Manager

    Social Value Strategy Development
    Community Engagement
    Service Improvement
    Project Management
    Data Analysis
    Stakeholder Management
    Communication Skills
    Audit and Compliance Knowledge
    Quality Management
    Impact Measurement
    Organisational Skills
    Collaboration
    Professionalism
    Adaptability

    Some tips for your application 🫡

    Show Your Passion for Social Value: When writing your application, let your enthusiasm for social value and community engagement shine through. We want to see how your values align with our CARE ethos and how you can contribute to making a positive impact.

    Be Specific About Your Experience: Highlight your relevant experience in social value or service improvement clearly. Use specific examples that demonstrate your project management skills and ability to achieve measurable outcomes, as this is key for us.

    Tailor Your Application: Make sure to tailor your application to the role of Social Value & Improvement Manager. Address the key responsibilities and essential criteria mentioned in the job description, showing us how you meet each one.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at DrPA Secure!

    How to prepare for a job interview at DrPA Secure

    ✨Know Your Social Value

    Make sure you understand the concept of social value and how it applies to DrPA's mission. Be ready to discuss specific examples of how you've contributed to social value initiatives in your previous roles, and think about how you can align those experiences with the organisation's goals.

    ✨Showcase Your Project Management Skills

    As a Social Value & Improvement Manager, you'll need strong project management skills. Prepare to share examples of past projects you've led, focusing on your approach to planning, execution, and evaluation. Highlight any tools or methodologies you used to track progress and measure outcomes.

    ✨Engage with Stakeholders

    Stakeholder engagement is key in this role. Think about how you've successfully built relationships with various stakeholders in the past. Be prepared to discuss your communication strategies and how you ensure that everyone's needs are met while driving initiatives forward.

    ✨Emphasise Continuous Improvement

    DrPA values continuous improvement, so come armed with examples of how you've identified areas for enhancement in previous roles. Discuss the methods you used to implement changes and how you measured their effectiveness, showing your commitment to fostering a culture of improvement.

    Social Value & Improvement Manager
    DrPA Secure

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