Senior Field Engineer - Healthcare Technology
Senior Field Engineer - Healthcare Technology

Senior Field Engineer - Healthcare Technology

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Install and maintain advanced automated systems in healthcare settings.
  • Company: Join a leading healthcare technology company focused on innovation.
  • Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
  • Why this job: Make a real difference in healthcare by ensuring reliable automated systems.
  • Qualifications: Experience with automated systems and strong problem-solving skills required.
  • Other info: Collaborative environment with a focus on teamwork and continuous improvement.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for an experienced Senior Field Engineer to support the deployment, servicing, and optimisation of advanced automated systems across hospital sites and within the Deenova technical facility. This position plays a key role in ensuring equipment reliability, seamless operations, and exceptional customer experience through close collaboration with clinical teams, technical specialists, and internal departments.

Role Overview

  • Installation & Commissioning
  • Install automated systems and carry out full calibration and configuration.
  • Support project rollouts in line with agreed implementation plans.
  • Operational Support & Maintenance
    • Deliver ongoing maintenance and technical services for Deenova solutions.
    • Manage day-to-day technical support to maintain uninterrupted system performance.
    • Conduct scheduled preventive maintenance activities.
    • Diagnose and resolve both hardware and software faults.
    • Identify, troubleshoot, and repair system failures or performance issues.
    • Ensure all work meets established Technical Service Level Agreements (SLAs).
    • Produce clear and detailed technical and operational reports for management and HQ.
    • Organise work priorities and plan tasks efficiently.
    • Build strong working relationships with pharmacists, nurses, engineers, doctors, and other healthcare professionals.
    • Participate in a 24/7 on-call rota to support clinical teams and maintain continuity of care.
    • Assist with cabinet-related logistics, including loading unit doses, managing expiry dates, monitoring stock levels, and reviewing replenishment reports.

    Technical Skills & Experience

    • Strong capability across both hardware and software elements of automated hospital technologies.
    • Advanced troubleshooting and problem-solving skills.
    • Proven background in servicing and repairing automated or electromechanical equipment.
    • Strong coordination skills and broad technical understanding across multiple disciplines.
    • Analytical thinking with the ability to anticipate and prevent system issues.
    • Confident use of Microsoft Excel for reporting and inventory management.
    • A proactive, hands-on approach to resolving technical challenges and improving system performance.
    • Experience in similar environments such as pharmaceutical or food-processing industries is advantageous.

    Soft Skills & Personal Attributes

    • Effective team player with the ability to collaborate in a fast-paced, innovative healthcare setting.
    • Strong communication skills, both written and verbal.

    Education & Additional Requirements

    • Degree in a technical or scientific field preferred; a relevant technical diploma will also be considered.
    • Based in Leicester.
    • Basic Italian language skills are highly desirable.

    If you’re motivated by technology, healthcare innovation, and ensuring the reliability of automated clinical systems, we’d be excited to hear from you.

    Senior Field Engineer - Healthcare Technology employer: Dropp.UK

    At Deenova, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the healthcare technology sector. Our Leicester-based team enjoys comprehensive benefits, ongoing professional development opportunities, and a supportive environment that values each employee's contributions to enhancing patient care through advanced automated systems. Join us to be part of a mission-driven organisation where your expertise will directly impact the quality of healthcare delivery.
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    Contact Detail:

    Dropp.UK Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Field Engineer - Healthcare Technology

    ✨Tip Number 1

    Network like a pro! Get out there and connect with professionals in the healthcare technology field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

    ✨Tip Number 2

    Show off your skills! When you get the chance to meet potential employers or colleagues, be ready to discuss your hands-on experience with automated systems. Share specific examples of how you've tackled technical challenges in the past. We want to see that proactive, problem-solving attitude!

    ✨Tip Number 3

    Prepare for those tricky interview questions! Brush up on your knowledge of both hardware and software elements of automated hospital technologies. We recommend practising answers to common questions about troubleshooting and system performance. Confidence is key!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, hit that apply button and let’s get the conversation started!

    We think you need these skills to ace Senior Field Engineer - Healthcare Technology

    Installation and Commissioning
    Calibration and Configuration
    Technical Support
    Preventive Maintenance
    Troubleshooting
    Hardware and Software Fault Diagnosis
    Technical Service Level Agreements (SLAs)
    Technical Reporting
    Work Prioritisation
    Relationship Building with Healthcare Professionals
    24/7 On-Call Support
    Advanced Troubleshooting
    Servicing and Repairing Automated Equipment
    Microsoft Excel for Reporting
    Team Collaboration

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Senior Field Engineer role. Highlight your experience with automated systems, troubleshooting skills, and any relevant healthcare technology background. We want to see how your skills match what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare technology and how your previous experiences make you the perfect fit for our team. Keep it engaging and personal – we love to see your personality!

    Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills, especially in hardware and software troubleshooting. Mention specific tools or technologies you've worked with that relate to the role. We’re keen on seeing your hands-on experience!

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy – just follow the prompts!

    How to prepare for a job interview at Dropp.UK

    ✨Know Your Tech Inside Out

    Make sure you brush up on your knowledge of automated hospital technologies. Be ready to discuss your experience with troubleshooting and repairing electromechanical equipment, as well as any specific systems you've worked with. This will show that you're not just familiar with the tech but can also handle it under pressure.

    ✨Showcase Your Team Spirit

    Since this role involves collaborating with various healthcare professionals, be prepared to share examples of how you've successfully worked in a team. Highlight your communication skills and how you've built strong relationships in past roles. This will demonstrate that you can thrive in a fast-paced, innovative environment.

    ✨Prepare for Real-World Scenarios

    Expect to face situational questions that test your problem-solving skills. Think of specific instances where you've diagnosed and resolved technical issues or managed maintenance tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

    ✨Get Familiar with Reporting Tools

    Since you'll need to produce detailed technical reports, make sure you're comfortable using Microsoft Excel. Brush up on your reporting skills and be ready to discuss how you've used data to manage inventory or track system performance in previous roles. This will show that you're detail-oriented and capable of handling the administrative side of the job.

    Senior Field Engineer - Healthcare Technology
    Dropp.UK

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