At a Glance
- Tasks: Connect clients with experts and manage live projects in a fast-paced environment.
- Company: Join AlphaSights, a leading firm with a dynamic and supportive culture.
- Benefits: Competitive salary, generous vacation, health insurance, and remote work options.
- Other info: Opportunity for full-time employment post-graduation and unique training curriculum.
- Why this job: Gain real-world experience and develop valuable skills while making an impact.
- Qualifications: Currently studying for a bachelor's degree with strong academic performance.
The predicted salary is between 30000 - 35000 £ per year.
Alpha Sights Client Service Placement - On-Campus Interviews
Looking for a placement with commercial frontline responsibility and the opportunity to work on live client projects? If so, then join our on-campus interviews taking place on the
14th of October and be in with a chance to be invited to our in-office Assessment Centre.
On placement in the Client Service team, you’ll serve as the link between our clients and experts.
You’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organisations.
This is a communications-intense frontline role requiring excellent multitasking and ability to work in a fast-paced deadline driven environment.
Your responsibilities will include
- Owning expert communications, spending a significant part of your day on the phone screening and negotiating with relevant experts to position the best possible matches for your clients’ requests.
- Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
- Leveraging AI-powered sourcing tools to map complex industry value chains and identify and engage with relevant experts.
Consider the Client Service Placement program if
- You thrive in a fast-paced, target-driven environment.
- You possess a client-first mindset.
- You excel under pressure and enjoy working to tight deadlines.
- You are gritty, resilient and ready to roll up your sleeves and make things happen.
- You excel under pressure and enjoy using tech-enabled workflows to meet tight deadlines.
- You enjoy the opportunity to regularly upskill on new tools and workflows, including those powered by AI, to improve your professional output.
What you will gain from the Client Service Placements
An introduction to the business world without being pigeonholed into any one industry or profession. 2.
Transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management. 3.
Dedicated time with senior leadership, and the opportunity to deliver a business-related project to our co-founder and Region Head. 4.
An opportunity to receive a full-time employment offer to return post-graduation. 5.
A unique training curriculum starting with intense on-the-job coaching starting with our New Joiner Academy in your first weeks to set you up for success.
Requirements
• You’ll need to bring your A game to work, daily. We are looking for
- Currently studying towards a bachelor’s which includes a placement and due to graduate in 2029.
- Track record of strong academic performance (minimum 2:1).
- Noteworthy extracurricular achievement, internships, or part-time work experience throughout school and university.
- Experience evidencing an interest in business is a plus.
- Fluent (C2 level) English; fluency in an additional European language or experience living and working in continental Europe is valuable but not necessary.
Compensation and benefits
- Expect compensation ranging from £30,000-£35,000 per annum based on individual
- Performance based pay - uncapped earning potential.
- 25 annual vacation days, UK bank holidays, and business closure over the Christmas break.
- Comprehensive private health insurance coverage and dental insurance.
- Offices in central London; subsidised lunch plus free breakfast, snacks and fruit throughout the day.
- Option to work from home on Fridays.
- #J-18808-Ljbffr
AlphaSights Client Service Placement - On-Campus Interviews employer: Drop
Dropzone AI is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation thrives. As a fully remote company, we provide flexibility and a competitive compensation package, ensuring our team members can balance their professional and personal lives while contributing to cutting-edge cybersecurity solutions.
StudySmarter Expert Advice🤫
We think this is how you could land AlphaSights Client Service Placement - On-Campus Interviews
✨Get Involved in Customer Support Communities
Join online forums or local meetups that focus on customer support. It's a great way to meet industry professionals, share experiences, and even hear about placement opportunities that may not be advertised elsewhere.
✨Show Off Your People Skills
In customer support, communication is key! Use your social media platforms to showcase any relevant experience or skills you have. Consider writing posts about your approach to handling customer queries or sharing tips on customer satisfaction—let your personality shine through!
✨Leverage Your University’s Career Services
Many universities have connections with companies looking for placement students. Have a chat with your career services team, attend their workshops, and don’t hesitate to ask for introductions to companies in customer support.
✨Apply Directly Through Our Website!
When you see a customer support role at Drop, apply directly through our website. It shows you're proactive and genuinely interested, plus you might stand out from the crowd of generic applications sent elsewhere!
We think you need these skills to ace AlphaSights Client Service Placement - On-Campus Interviews
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, clear communication is key! Make sure your CV and cover letter show off your ability to convey information effectively. Provide examples of how you've handled customer queries or resolved issues in previous roles or during your studies – it’ll really make you stand out.
Share Your Relevant Experience:Even if it's just a part-time job or volunteering, any experience in customer-facing roles can be a huge plus. Talk about what you did, how you engaged with customers, and any positive feedback you received. This'll show us how you handle real-life situations and your motivation to help others.
Tailor Your Motivation Statement:For a placement, we want to know why you’re excited about this opportunity and how it fits into your learning journey. Use your cover letter to express what you hope to gain from working with us at Drop. It’s all about showing your genuine interest in the role and the company.
Demonstrate Your Problem-Solving Skills:Customer support is all about resolving issues and making customers happy. Use your application to highlight times when you’ve successfully resolved a problem, whether in a group project or a past role. Be specific about your approach and the outcome; it shows us you’ve got what it takes!
How to prepare for a job interview at Drop
✨Show Off Your People Skills
In customer support, your ability to communicate effectively is key. Be ready to discuss your experiences where you’ve helped customers, and don’t shy away from sharing any difficult situations you’ve handled. It’s all about showing empathy and problem-solving skills!
✨Understand the Tools
Get familiar with common customer support tools like Zendesk or Freshdesk. If you can mention any experience you have with these platforms during your interview, it’ll show that you’re prepared to hit the ground running at Drop.
✨Practice Real-World Scenarios
Expect to face role-play scenarios during your interview where you may have to handle customer complaints or queries. To prep, think through a few common customer issues and how you would resolve them thoughtfully and efficiently.
✨Highlight Your Adaptability
As this is a placement role, companies often look for candidates who can learn quickly and adapt to new challenges. Be ready to discuss how you've picked up new skills in past roles or projects and how you can apply that eagerness to learn at Drop.
