At a Glance
- Tasks: Support sales processes, manage customer accounts, and ensure exceptional service.
- Company: Dron & Dickson specialise in electrical equipment for various industries globally.
- Benefits: Enjoy a full-time role with opportunities for personal development and training.
- Other info: Embrace a culture of safety, inclusivity, and continuous improvement.
- Why this job: Join a dynamic team where every day brings new challenges and growth opportunities.
- Qualifications: Minimum GCSEs required; training provided in customer service and safety practices.
The predicted salary is between 21600 - 36000 £ per year.
Location: Runcorn
Department: Wholesale
Reports to: Branch Manager
Type: Full-time
Industry: Electrical & Hazardous Area Equipment
At Dron & Dickson, our purpose is simple:Everyone Home Safe.
We believe in protecting people, the environment, and our clients through safe systems, strong culture, and high-quality service delivery. We are committed to investing in our people - our greatest asset - and fostering a workplace built on our coreAGILEvalues: Attitude, Genuine, Integrity, Learning, and Empathy.
If you're passionate about operational excellence, people coordination, and delivering exceptional service, this is your opportunity to be part of a respected brand in the Energy sector.
Dron & Dickson are looking for aSales Coordinator, you'll be at the heart of our operations-ensuring smooth sales processes, supporting our valued customers, and helping us achieve our branch goals. You'll work closely with our Business Development Managers and play a key role in maintaining our high standards of service and safety.
Key Responsibilities
- Process sales quotations, sales orders, and purchase orders efficiently and accurately
- Manage and build relationships with assigned customer accounts
- Proactively follow up on quotations to secure business
- Expedite customer and supplier orders, handling returns and non-conformances
- Maintain and update CRM records to ensure clean and current data
- Support Business Development Managers with sales coordination tasks
- Participate in continuous improvement initiatives
- Maintain high standards ofcustomer service aligned with our core values
Requirements
- Previous Sales Experience
- Minimum GCSEs or Standard Grades
- CompEx Foundation (or willingness to complete)
- Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided
Additional Information
33 Days Annual Leave
- Recharge with a generous holiday allowance (including public holidays)
Bike to Work Scheme
- Save money and stay healthy with our cycle-to-work programme
Life Assurance
- Peace of mind with financial protection for you and your loved ones
Recruitment Agency Notice:
We are recruiting for this position directly and are not seeking agency support.
Sales Coordinator in Runcorn employer: Dron & Dickson
Dron & Dickson is an excellent employer that fosters a dynamic work culture in Hull, where innovation and collaboration thrive. Employees benefit from comprehensive growth opportunities, competitive remuneration, and a supportive environment that encourages professional development. With a focus on key accounts and new business, this role offers the chance to make a significant impact while working alongside a dedicated team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Runcorn
✨Tip Number 1
Familiarise yourself with Dron & Dickson's services and values. Understanding their commitment to safety and customer service will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are most valued in the Sales Coordinator role.
✨Tip Number 3
Prepare to discuss your problem-solving abilities and how you've managed customer accounts in the past. Be ready with specific examples that demonstrate your proactive approach and adaptability in fast-paced environments.
✨Tip Number 4
Research the electrical and hazardous area equipment industry. Being knowledgeable about the sector will not only impress your interviewers but also help you understand the challenges and needs of the customers you'll be supporting.
We think you need these skills to ace Sales Coordinator in Runcorn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Sales Coordinator role. Emphasise your customer service experience, communication skills, and any previous sales support roles.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully managed customer accounts or processed orders in the past.
Highlight Relevant Qualifications:If you have any qualifications related to customer service or sales, be sure to mention them. If you are willing to complete the CompEx Foundation training, include this in your application to show your commitment to personal development.
Showcase Your Soft Skills:Dron & Dickson values strong communication and interpersonal skills. Use your application to demonstrate these qualities through examples of teamwork, problem-solving, and adaptability in previous roles.
How to prepare for a job interview at Dron & Dickson
✨Understand the Company and Its Values
Before your interview, take some time to research Dron & Dickson. Familiarise yourself with their services, especially in the electrical and hazardous area equipment sector. Understanding their AGILE values—Adaptable, Growth-focused, Integrity-led, Loyal, and Engaged—will help you align your answers with what they value in their employees.
✨Showcase Your Customer Service Skills
As a Sales Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you successfully managed customer accounts or resolved issues. Highlight your communication skills and how you ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment like Dron & Dickson, being able to think on your feet is crucial. Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will showcase your proactive mindset and adaptability, which are essential for the role.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Dron & Dickson. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
