Business Support Administrator
Business Support Administrator

Business Support Administrator

Inverness Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Wholesale team with export documentation and daily operations.
  • Company: Join Dron & Dickson, specialists in electrical equipment for various industries.
  • Benefits: Enjoy 33 days annual leave, a bike-to-work scheme, and exclusive employee discounts.
  • Why this job: Be part of a safety-focused company that values your growth and wellbeing.
  • Qualifications: GCSEs required; customer service training provided.
  • Other info: Dynamic role with opportunities for networking and personal development.

The predicted salary is between 24000 - 36000 £ per year.

Overview

Dron & Dickson group are specialists in integrated supply, installation and maintenance of harsh & hazardous electrical equipment and cable supply. Based at six UK locations, we provide Wholesale, distribution, specialist E&I inspection, maintenance and project services to all parts of the Offshore & Onshore Energy sector, Pharmaceutical, Marine and many other industries. Managed from our UK locations, our services operate within the UK, Europe, Africa and Asia.

Position

Join Our Team as a Business Support Administrator in Aberdeen

Location: Aberdeen | Type: Full-time / Temporary – 6 months | Industry: Electrical & Hazardous Area Equipment | Company: Dron & Dickson

Dron & Dickson is looking for a Business Support Administrator in Westhill to support our Wholesale team. You will support in dealing with export documentation, supplier updates, enquiries and day-to-day operations.

Responsibilities

  • Supporting internal and external enquiries and requests related to the Aberdeen Wholesale team.
  • Liaise with the Sales Coordinators and Stores department to manage all export collections, ensuring compliance with all applicable laws and regulatory requirements.
  • Provide all relevant shipping / export documentation and certification requirements.
  • Assist with everyday expediting tasks, offering support to Expeditor.
  • Process and update Supplier order acknowledgements on to system.
  • Assist with the implementation of new systems and processes.
  • Processing Customer / Supplier returns and credits.
  • Understand and support the company\’s strategy and mission
  • To maintain good communications with internal and external clients
  • To take a proactive approach to continuous improvement and development of the company’s systems and processes
  • Ad hoc duties as requested by management
  • Travel may be necessary to ensure delivery of business needs.
  • Social and business networking is expected

What We\’re Looking For

  • Excellent communication and interpersonal skills
  • Excellent time management skills
  • Articulate, dynamic, energetic and delivery focused
  • Flexible, adaptable and able to work under pressure
  • Take responsibility for managing personal performance and results
  • Exceptionally good analytical skills, an ability to translate raw information into actionable strategies and initiatives

What We Offer

  • 33 Days Annual Leave
  • Recharge with a generous holiday allowance (including public holidays)
  • Bike to Work Scheme
  • Save money and stay healthy with our cycle-to-work programme
  • Life Assurance
  • Peace of mind with financial protection for you and your loved ones
  • Employee Benefits Platform
  • Exclusive access to discounts, perks, and wellbeing support at your fingertips

Qualifications & Training

  • Minimum GCSEs or Standard Grades
  • Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided

Why Join Us?

At Dron & Dickson, we believe in “Everyone Home Safe”—a commitment to safety, wellbeing, and ethical practices. We’re proud of our AGILE values: Adaptable, Growth-focused, Integrity-led, Loyal and Engaged. We foster an inclusive culture where everyone is respected, supported, and empowered to thrive

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Business Support Administrator employer: Dron & Dickson

Dron & Dickson is an exceptional employer located in Aberdeen, offering a supportive and inclusive work culture that prioritises safety and employee wellbeing. With a commitment to professional growth, employees benefit from extensive training opportunities and a generous holiday allowance, alongside unique perks such as a Bike to Work Scheme and access to an Employee Benefits Platform. Join us to be part of a dynamic team dedicated to excellence in the energy sector, where your contributions are valued and recognised.
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Contact Detail:

Dron & Dickson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Administrator

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Dron & Dickson. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. Show us you’re not just interested in the role but also in how you can contribute to our mission of safety and integrity.

Tip Number 3

Practice your communication skills! As a Business Support Administrator, you’ll need to articulate your thoughts clearly. Try mock interviews with friends or use online resources to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.

We think you need these skills to ace Business Support Administrator

Communication Skills
Interpersonal Skills
Time Management
Analytical Skills
Export Documentation
Regulatory Compliance
Customer Service
Adaptability
Problem-Solving Skills
Attention to Detail
Organisational Skills
Proactive Approach
Team Collaboration
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Support Administrator role. Highlight relevant experience, especially in handling export documentation and supporting teams. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Dron & Dickson. Mention your excellent communication skills and how you can contribute to our Wholesale team.

Showcase Your Skills: Don’t forget to showcase your time management and analytical skills in your application. We love candidates who can translate raw information into actionable strategies, so give us examples of how you've done this before!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!

How to prepare for a job interview at Dron & Dickson

Know the Company Inside Out

Before your interview, take some time to research Dron & Dickson. Understand their services, values, and the industries they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Prepare for Common Questions

Think about the responsibilities of a Business Support Administrator and prepare answers for common interview questions related to communication, time management, and problem-solving. Use specific examples from your past experiences to demonstrate your skills.

Showcase Your Analytical Skills

Since the role requires good analytical skills, be ready to discuss how you've translated raw information into actionable strategies in previous roles. Bring examples that highlight your ability to manage data and improve processes.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to continuous improvement, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Business Support Administrator
Dron & Dickson
Location: Inverness
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