At a Glance
- Tasks: Coordinate sales processes and manage customer accounts to enhance branch performance.
- Company: Join Dron & Dickson, a leader in the wholesale industry with a supportive team culture.
- Benefits: Full-time role with opportunities for personal development and a focus on safety.
- Other info: Dynamic work environment with opportunities for networking and career growth.
- Why this job: Be a key player in delivering exceptional service and driving sales success.
- Qualifications: Strong communication skills and a proactive mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aberdeen
Department: Wholesale
Type: Full Time
Reporting to: Branch Manager
Dron & Dickson are looking for a Sales Coordinator to support branch operations and deliver a high standard of service to customers. This role plays a key part in coordinating the sales process, managing customer accounts, and supporting overall branch performance.
Key Responsibilities
- Provide a professional and efficient service to customers, suppliers and internal teams
- Process quotations, sales orders and purchase orders accurately and in line with company procedures
- Manage assigned customer accounts and identify opportunities to improve performance
- Follow up quotations to maximise conversion and remain competitive
- Expedite customer and supplier orders where required
- Manage returns and non-conformances, ensuring timely resolution
- Support tender submissions (ITT responses) and assist Business Development Managers where needed
- Maintain accurate records and support ongoing system and process improvements
- Build and maintain strong relationships with customers, suppliers and colleagues
- Support continuous improvement across systems and processes
- Undertake ad hoc duties as required, including occasional travel and networking
HSEQ
- Comply with all company policies and procedures within the integrated management system
- Support a safe working environment and meet all health and safety requirements
- Act with integrity and complete all required training
Skills & Experience
- Strong communication and interpersonal skills
- Good organisation and time management
- Customer-focused approach
- Confident using IT systems
- Able to work under pressure and manage competing priorities
- Proactive and solutions-focused mindset
- Committed to personal development and continuous improvement
Qualifications
- Minimum GCSEs (or equivalent)
- CompEx Foundation (preferred)
- Customer Service, Anti-Bribery and Anti-Slavery training (or willingness to complete)
Sales Coordinator employer: Dron & Dickson Ltd
Dron & Dickson is an exceptional employer located in Aberdeen, offering a dynamic work environment where employees are encouraged to grow and develop their skills. With a strong focus on customer service and teamwork, the company fosters a culture of continuous improvement and innovation, providing ample opportunities for personal and professional development. Employees benefit from a supportive atmosphere that values integrity and safety, making it a rewarding place to build a career in sales coordination.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their needs, so think about examples from your past experiences that highlight your customer-focused approach.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in managing customer accounts and processing orders, as these are key responsibilities for us at Dron & Dickson.
Showcase Your Skills:Don’t forget to showcase your strong communication and organisational skills in your application. We love candidates who can demonstrate a customer-focused approach and a proactive mindset!
Be Clear and Concise:When writing your cover letter, be clear and concise. We appreciate straightforward communication, so get to the point about why you’re the perfect fit for our team.
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Dron & Dickson Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Dron & Dickson. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Sales Coordinator, you'll need to demonstrate strong communication and interpersonal skills. Prepare examples from your past experiences where you've successfully managed customer accounts or resolved issues. This will highlight your customer-focused approach.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and competing priorities. Think of specific situations where you had to juggle multiple tasks or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, opportunities for personal development, or how success is measured in the role. This shows your enthusiasm and commitment to continuous improvement.
