At a Glance
- Tasks: Lead a dynamic team and ensure smooth daily operations while supporting sales.
- Company: Join Dron & Dickson, a leader in the wholesale industry with a supportive culture.
- Benefits: Enjoy competitive pay, career growth, and a vibrant work environment.
- Other info: Fast-paced role with opportunities for travel and networking.
- Why this job: Make a real impact by leading a team and enhancing customer service.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aberdeen
Department: Wholesale
Type: Full Time
Reporting to: Branch Manager
Dron & Dickson are looking for a Branch Supervisor to support the Branch Manager and oversee the day-to-day running of the Sales Coordinator team. This role combines operational leadership with hands-on sales support, ensuring efficient processes, strong team performance, and high levels of customer service.
Key Responsibilities
- Branch Operations & Team Leadership
- Lead and manage the Sales Coordinator team to ensure efficient day-to-day operations
- Support the Branch Manager with stock control, aged stock and aged debt management
- Assist in preparing and submitting tender documents
- Oversee procurement for key product lines to maintain optimal stock levels
- Train and mentor new team members on systems and processes
- Support performance reviews and team development
- Approve invoices and stock adjustments within delegated authority
- Attend meetings on behalf of the Branch Manager when required
- Sales & Customer Service
- Assist with quotation and purchase order approvals in line with delegated authority
- Ensure timely and accurate processing of quotations, sales orders and purchase orders
- Follow up on quotations to maximise conversion and maintain competitiveness
- Manage customer and supplier returns and non-conformances in line with procedures
- Support Business Development Managers as required
- Maintain strong communication with customers, suppliers and internal teams
- Contribute to continuous improvement of systems and processes
- HSEQ
- Comply with all company policies and procedures within the integrated management system
- Support a safe working environment and meet all health and safety requirements
- Act with integrity and ensure all required training is completed
Skills & Experience
- Previous experience in a supervisory or team lead role
- Strong communication and interpersonal skills
- Good organisational and time management abilities
- Customer-focused with a proactive approach
- Confident using systems and standard IT packages
- Able to work under pressure and manage competing priorities
- Leadership capability with a focus on team development
- Problem-solving mindset with a focus on delivering results
This is a varied role with opportunity to develop within a supportive and fast-paced environment. Some travel and networking may be required.
Branch Supervisor employer: Dron & Dickson Ltd
Dron & Dickson is an exceptional employer located in Aberdeen, offering a dynamic work environment where employees can thrive through hands-on leadership and team collaboration. With a strong focus on employee development, the company provides ample opportunities for growth and advancement while fostering a culture of safety, integrity, and customer service excellence. Join us to be part of a supportive team that values your contributions and encourages continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Get to know the company inside out! Research Dron & Dickson, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Branch Supervisor role. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think of examples from your past experiences that highlight your skills and how you can contribute to the branch's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Dron & Dickson.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Branch Supervisor role. Share specific examples of how you've managed teams or improved processes in previous roles to grab our attention.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dron & Dickson Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Branch Supervisor role. Familiarise yourself with the key responsibilities like team leadership and sales support. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to share specific examples of your leadership experience. Talk about how you've trained or mentored team members in the past and how you’ve handled challenges within a team setting.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to manage competing priorities or resolve conflicts, and be prepared to discuss the outcomes.
✨Emphasise Customer Focus
As customer service is a big part of this role, prepare to discuss how you’ve gone above and beyond for customers in previous positions. Highlight any strategies you’ve used to improve customer satisfaction and how you maintain strong communication with clients.
