Location:
Teesside
Job Type:
Full Time
We’re looking for a proactive and customer-focused Sales Coordinator to join our Teesside branch. This is a varied, hands-on role combining sales coordination, customer service and warehouse support. You’ll play an important part in ensuring our customers receive a great service while supporting the smooth day-to-day running of the branch.
What you’ll be doing
- Processing customer quotations, sales orders and purchase orders
- Following up quotations and customer enquiries
- Managing customer accounts and building strong working relationships
- Expediting customer and supplier orders
- Processing customer and supplier returns
- Supporting the Business Development Managers and wider branch team
- Keeping customer information up to date within our CRM system
- Picking and packing customer orders
- Receiving, checking and putting away incoming deliveries
- Preparing and labelling goods for dispatch
- Loading and unloading deliveries safely
- Assisting with stock checks and stocktaking
- Maintaining accurate stock levels and reporting discrepancies
- Keeping the warehouse and storage areas clean, organised and safe
- Supporting goods-in and goods-out activities
- Assisting customers and couriers with collections
- Carrying out local deliveries and collections when required
- Supporting other general branch and warehouse duties as required
What we’re looking for
- Excellent customer service and communication skills
- Strong organisational and time-management skills
- A proactive and flexible approach to work
- Confidence using computers and administrative systems
- Comfortable working in both an office and warehouse environment
- Willingness to get involved and support the wider branch wherever required
- Ability to work effectively in a busy environment
- A full, clean UK driving licence is essential
- Forklift experience/licence would be advantageous
Why join us?
You’ll be part of a technically strong, collaborative engineering services team with the opportunity to influence growth, shape client solutions and contribute to continuous improvement across the business.
Sales Coordinator employer: Dron & Dickson Group
Dron & Dickson is an exceptional employer located in Westhill, offering a supportive work culture that prioritises safety and employee wellbeing. With a strong commitment to personal development, employees have access to tailored growth opportunities and a comprehensive benefits package, including generous annual leave and a pension scheme. The company fosters an inclusive environment where every team member can thrive and contribute meaningfully to the energy sector.
