At a Glance
- Tasks: Lead technical integrations and manage customer onboarding in the automotive tech space.
- Company: Join Drivvn, an award-winning automotive technology scale-up transforming vehicle e-commerce.
- Benefits: Competitive salary up to £70,000, with opportunities for travel and professional growth.
- Other info: Dynamic role with a focus on innovation and collaboration in a fast-paced environment.
- Why this job: Shape the future of automotive e-commerce while working with major brands like Ford and Volkswagen.
- Qualifications: 5+ years in technical project management, with experience in automotive technology or SaaS.
The predicted salary is between 60000 - 70000 £ per year.
Client Facing Role, Automotive Technology Scale Up
Salary range: up to £70,000
Location: London/Birmingham
Travel: Regular travel to partner sites expected (approximately 25-40%), including occasional European travel
Company Overview: Are you ready to help us shape the future of automotive e-commerce? At Drivvn, we're on a mission to transform how people buy and lease vehicles and we'd love for you to be part of it. As proud winners of the Culture100 Award, we're recognised not just for our innovation, but for putting our people at the heart of everything we do. Since launching in 2020 as part of the TCC Group, we have been working with major automotive brands like Stellantis, Ford, Volvo, and Volkswagen to deliver seamless digital retail experiences. More recently, we've expanded into vehicle leasing, collaborating with forward-thinking partners such as MHC and Leasys. Our platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real-time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real-time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. We're currently focused on the European market, but we're thinking big and have exciting plans for global expansion. In FY25, we generated over £8 million in revenue and we know that our success is all thanks to the brilliant people who make up our team.
Role Overview: As Technical Implementation Manager, you are the critical link between our customers and our engineering teams. You translate complex customer requirements into structured delivery plans, own the roadmap of technical integrations and onboarding programmes, and ensure that our platform capabilities are deployed with precision and commercial intent. This is a role that demands both technical credibility and commercial fluency. You'll work closely with our Growth teams to define scopes of work, manage delivery priorities, and protect timelines, while acting as a trusted, expert point of contact for our customers throughout the project lifecycle.
Job requirements:
- Key Responsibilities
- Requirements & Roadmap Management
- Capture, structure, and validate customer requirements, translating them into well-defined delivery roadmaps
- Own the integration roadmap across multiple concurrent customer programmes, balancing priorities across delivery teams
- Run regular roadmap review sessions with customers and internal stakeholders, surfacing risks early and managing scope clearly
- Maintain a clear view of the product backlog and delivery pipeline, working with engineering leads to sequence work effectively
- Technical Integration & Onboarding
- Lead the delivery of key technical integrations, including OEM system connections, DMS platforms, finance provider APIs, 3rd party data providers and inventory data feeds
- Own the customer onboarding journey from contract signature through to go-live, coordinating across product, engineering, and customer teams
- Produce and maintain integration specifications, technical scoping documents, and delivery plans in close collaboration with engineering
- Identify and resolve technical blockers, escalating where needed and keeping all stakeholders aligned throughout
- Delivery Coordination & Engineering Interface
- Serve as the primary conduit between customers and our engineering teams, ensuring requirements are understood, well-scoped, and delivered to specification
- Support engineering teams in managing priorities, balancing customer demand against platform development goals
- Facilitate reviews, standups, and retrospectives where customer context is required, ensuring delivery cadence is maintained
- Track project health across delivery milestones, proactively communicating status, risks, and decisions to all parties
- Commercial & Scope Alignment
- Work closely with the commercial team to define scopes of work & delivery plans
- Ensure that project scope is clearly bounded, change-controlled, and commercially accountable, managing out-of-scope requests professionally
- Contribute to pre-sales processes by providing technical scoping, delivery timelines, and effort estimates for new business proposals
- Support strategic account reviews by providing delivery performance data and forward-looking roadmap input
- Stakeholder & Customer Management
- Build trusted, expert-led relationships with technical and operational contacts at customer organisations across OEMs, dealer groups, and leasing companies
- Act as an escalation point for delivery issues, handling complex conversations with composure and a solution-first mindset
- Proactively communicate project updates, milestone achievements and risks, always maintaining confidence and clarity
- Champion the customer perspective internally, ensuring the voice of the customer shapes product and delivery decisions
About you:
- Essential:
- 5+ years in a technical project management or delivery management role within automotive technology, automotive SaaS, or digital retail
- Proven experience managing complex technical integrations. Ideally involving OEM systems, DMS platforms, finance APIs, or inventory data
- Knowledge of API architecture, data integration patterns, or web platform delivery
- Strong understanding of the automotive digital retail landscape and the ecosystem of systems that support vehicle sales and leasing
- Demonstrable track record of delivering multi-stakeholder programmes on time and within scope, in agile delivery environments
- Exceptional requirements management skills: able to translate ambiguous customer needs into structured technical briefs
- Commercially literate: able to work with scopes of work, change requests, and delivery plans in a contract-aware environment
- Strong communicator with the ability to build credibility with both technical engineering teams and non-technical customer stakeholders
- Highly organised with a disciplined approach to documentation, milestone tracking, and risk management
- Desirable:
- Experience working with European automotive OEMs, dealer networks, or leasing providers
- Familiarity with agile frameworks (Scrum, Kanban) and tools such as Jira, or equivalent
- Background in or exposure to e-commerce platforms, digital retail configuration tools, or vehicle finance systems
- Experience in a high-growth scale-up environment
Technical Implementation Manager in Birmingham employer: drivvn
At Drivvn, we pride ourselves on being an award-winning employer that places our people at the forefront of our mission to revolutionise automotive e-commerce. With a vibrant work culture that fosters innovation and collaboration, we offer competitive salaries, opportunities for professional growth, and the chance to work with leading automotive brands in a dynamic environment. Our London/Birmingham locations provide a unique blend of urban energy and accessibility, making it an ideal place for those looking to make a meaningful impact in the automotive technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Implementation Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the automotive tech space, especially those who work at Drivvn or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the company’s mission and values. Drivvn is all about transforming automotive e-commerce, so think about how your skills align with their goals and be ready to share examples of your past successes.
✨Tip Number 3
Showcase your technical chops! Be ready to discuss your experience with complex integrations and project management. Use specific examples that highlight your ability to manage multiple stakeholders and deliver on time.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Technical Implementation Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Implementation Manager. Highlight your experience with technical integrations and project management in the automotive tech space. We want to see how your skills align with our mission at Drivvn!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about automotive e-commerce and how you can contribute to our team. Be sure to mention any relevant experience that showcases your ability to manage complex projects.
Showcase Your Technical Skills:Since this role requires a solid understanding of technical integrations, don’t shy away from detailing your experience with APIs, DMS platforms, or any relevant software. We love seeing candidates who can bridge the gap between tech and customer needs!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at drivvn
✨Know Your Tech Inside Out
As a Technical Implementation Manager, you need to be well-versed in the technical aspects of automotive technology. Brush up on your knowledge of API architecture, DMS platforms, and integration processes. Be ready to discuss how you've managed complex integrations in the past.
✨Master the Art of Communication
This role requires you to bridge the gap between customers and engineering teams. Practice articulating technical concepts in a way that non-technical stakeholders can understand. Prepare examples of how you've built relationships with clients and resolved issues effectively.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with managing multiple projects simultaneously. Highlight your ability to create structured delivery roadmaps and manage timelines. Bring examples of how you've successfully delivered projects on time and within scope.
✨Understand the Customer Perspective
Demonstrate your ability to champion the customer’s voice throughout the project lifecycle. Think about how you can align technical solutions with customer needs and be ready to share instances where you've gone above and beyond to ensure client satisfaction.
