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- Tasks: Drive growth and strategy for key automotive partners in a dynamic e-commerce environment.
- Company: Join Drivvn, an award-winning company transforming automotive retail with innovative technology.
- Benefits: Competitive salary, performance bonuses, flexible working, and professional development opportunities.
- Why this job: Be a key player in shaping the future of automotive e-commerce and work with top brands.
- Qualifications: 8+ years in account management within automotive tech and strong relationship-building skills.
- Other info: Exciting opportunity for career growth in a fast-paced, scaling business.
The predicted salary is between 72000 - 108000 £ per year.
Company Overview
Are you ready to help us shape the future of automotive e-commerce? At Drivvn, we're on a mission to transform how people buy and lease vehicles and we'd love for you to be part of it. As proud winners of the Culture100 Award, we're recognised not just for our innovation, but for putting our people at the heart of everything we do. Since launching in 2020 as part of the TCC Group, we have been working with major automotive brands like Stellantis, Ford, Volvo, and Volkswagen to deliver seamless digital retail experiences. More recently, we've expanded into vehicle leasing, collaborating with forward-thinking partners such as MHC and Leasys.
Our platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real-time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real-time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. We're currently focused on the European market, but we're thinking big and have exciting plans for global expansion. In FY25, we generated over £8 million in revenue and we know that our success is all thanks to the brilliant people who make up our team.
Role Overview
As Partner Growth Director, you own the growth and strategic success of our key automotive partners across OEMs, dealer groups, and leasing companies. This is a senior, cross-functional leadership role requiring both commercial acumen and technical fluency. You'll maximise revenue from existing accounts while serving as a trusted advisor on complex technical integrations, product roadmaps, and digital retail transformation. You'll work closely with engineering and product to ensure customers extract maximum value from our platform and become long-term partners of Drivvn.
Key Responsibilities
- Partner Growth Strategy
- Develop and lead the growth strategy for our existing partner base, aligned to business goals.
- Identify and execute upsell, cross-sell, and expansion opportunities across product lines and markets.
- Act as a strategic advisor to partner stakeholders, particularly at the executive level.
- Run regular review sessions demonstrating the value of Drivvn’s product set through key data insights and recommend key areas for improvement.
- Delivery & Integration
- Collaborate with engineering teams to understand partner requirements and influence priorities.
- Translate product capabilities into business value for partner stakeholders.
- Guide partners through product onboarding.
- Identify blockers to and coordinate resolution with partners and product/engineering teams.
- Relationship Management
- Build and maintain deep, trusted relationships with OEMs, retailers, and leasing partners.
- Serve as the senior point of contact for strategic accounts, ensuring satisfaction and long-term retention.
- Partner with product, marketing and sales teams to align partner needs with our roadmap and capabilities.
- Commercial & Performance Leadership
- Own commercial performance of your partner portfolio (renewals, expansions, upsell pipeline).
- Lead quarterly business reviews (QBRs) and strategic planning sessions with partners.
- Define and track KPIs that measure partner health, platform adoption, and revenue impact.
- Work with product teams to gather customer feedback and build business cases that influence the strategic product roadmap and demonstrate ROI for our partners.
- Identify opportunities where product enhancements can unlock revenue growth.
- Team & Process Development
- Support the development of scalable partner growth frameworks, including playbooks, lifecycle stages, and success metrics.
- Contribute to building out a high-performing team to manage and grow our partner base as we scale.
- Provide coaching to junior members of the team and champion knowledge sharing to support development.
Requirements
Essential:
- 8 + years in account management/customer success roles within automotive technology, automotive SaaS, or automotive digital retail.
- Demonstrable experience working with automotive OEMs, dealer networks, or leasing providers with understanding of their technical ecosystems (DMS, CRM, inventory management systems).
- Track record of managing complex, multi-stakeholder accounts.
- Commercial excellence: proven success driving account expansion, renewals >95%, and consistent upsell/cross-sell achievement.
- Deep understanding of automotive e-commerce, digital retail trends, and mobility transformation.
- Experience with subscription/SaaS business models.
- Exceptional relationship-building skills with ability to influence at VP/C-level.
Desirable:
- Experience with European automotive markets and multi-market account management.
- Familiarity with automotive digital solutions and competitive landscape.
- Experience working in high-growth scale-up environments (Series A-C preferred).
What Success Looks Like
- Year 1: Net revenue retention >115% across portfolio; successful expansion into 2+ new product lines with existing partners.
- Deep trusted advisor relationships with 3-5 strategic accounts, evidenced by executive sponsorship.
- Partner NPS >50 and renewal rate >90%.
- Contributed to 3+ product/engineering priorities based on partner insight.
What We Offer
- Competitive salary + performance-based bonus.
- Flexible hybrid working (London/Birmingham with remote flexibility).
- Professional development budget + conference attendance.
- Opportunity to shape the growth function in a scaling business.
- Work directly with founders and Executive team.
Partner Growth Director in Birmingham employer: drivvn Limited.
Contact Detail:
drivvn Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Growth Director in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Partner Growth Director role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on digital retail trends and how they can impact their business. This will position you as a knowledgeable candidate who can add real value to their team.
✨Tip Number 3
Prepare for those interviews! Research Drivvn and its partners thoroughly. Understand their products and how they integrate into the automotive ecosystem. This will help you demonstrate your commercial acumen and technical fluency during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Drivvn team and contributing to our mission of transforming automotive e-commerce.
We think you need these skills to ace Partner Growth Director in Birmingham
Some tips for your application 🫡
Show Your Passion for Automotive E-commerce: When writing your application, let your enthusiasm for automotive e-commerce shine through. We want to see how you can contribute to transforming the way people buy and lease vehicles, so share your ideas and experiences that align with our mission!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in account management and customer success within the automotive sector. We love seeing candidates who understand the technical ecosystems of OEMs and dealer networks, so don’t hold back on those details!
Quantify Your Achievements: Use numbers to back up your successes! Whether it’s renewals, upsell rates, or revenue growth, we want to see the impact you've made in previous roles. This helps us understand your commercial excellence and how you can drive results at Drivvn.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Drivvn!
How to prepare for a job interview at drivvn Limited.
✨Know Your Partners
Before the interview, dive deep into Drivvn's key automotive partners like Stellantis and Ford. Understand their business models and how Drivvn's platform integrates with their systems. This knowledge will help you demonstrate your ability to act as a strategic advisor during the interview.
✨Showcase Your Commercial Acumen
Prepare to discuss your past successes in driving account expansions and renewals. Bring specific examples of how you've maximised revenue from existing accounts and how you can apply that experience to Drivvn's partner growth strategy.
✨Understand the Technical Landscape
Brush up on your knowledge of automotive technology ecosystems, including DMS and CRM systems. Being able to speak fluently about technical integrations will show that you can effectively collaborate with engineering teams and translate product capabilities into business value.
✨Build Relationships Virtually
Since relationship management is key, think about how you can build trust and rapport even in a virtual setting. Prepare to discuss strategies for maintaining strong relationships with OEMs and leasing partners, especially in a hybrid working environment.
