Air freight Coordinator
Heathrow Area | Full Time | Freight Forwarding & Logistics
Competitive salary
Join a Global Logistics Leader
Are you an experienced freight forwarding professional looking for your next challenge? Do you thrive in a fast-paced logistics environment where accuracy, customer service and operational excellence are key?
Hawk 3 Talent Solutions are recruiting for a Air Freight Coordinator to join a highly successful international freight forwarding organisation. This is an excellent opportunity to become part of a dynamic team responsible for managing the smooth and efficient movement of import and export freight through a busy gateway operation.
The Role
As a Gateway Coordinator, you will play a vital role in ensuring shipments move seamlessly through the supply chain whilst maintaining the highest standards of compliance, security and customer service.
Key responsibilities include:
- Coordinating collections and deliveries to and from airlines within required timescales.
- Managing the flow of inbound and outbound consignments with a focus on accuracy, security and efficiency.
- Producing customs reports and ensuring compliance with customs procedures.
- Raising records within ETSF and discharging T1 entries.
- Maintaining accurate shipment data within internal operating systems.
- Resolving customer and supplier queries professionally and efficiently.
- Supporting invoicing, job costing, milestone updates and operational reporting.
- Working closely with internal departments, customers, suppliers and transport providers.
- Following strict SOPs, KPIs and regulatory requirements.
- Building and maintaining strong customer and supplier relationships.
About You
We are looking for a proactive and organised individual with previous experience within the freight forwarding industry who can work effectively both independently and as part of a team.
You will ideally have:
- Previous experience within Freight Forwarding.
- Knowledge of import and export procedures.
- Understanding of HMRC, DfT/CAA and IATA regulations.
- Experience within gateway, consolidation or airline operations advantageous.
- Strong IT skills, including Microsoft Office applications.
- Excellent verbal and written communication skills.
- Strong attention to detail and organisational skills.
- The ability to prioritise workload and meet deadlines in a fast-paced environment.
- A professional and customer-focused approach.
What We're Looking For
- Strong problem-solving abilities.
- Excellent relationship-building skills.
- Self-motivated and enthusiastic attitude.
- Commitment to continuous professional development.
- Reliable team player with a methodical approach to work.Ability to remain calm and effective under pressure.
Why Apply?
This is an exciting opportunity to join a globally recognised logistics operation where you can further develop your career within freight forwarding and international supply chain management. You'll be part of a professional and supportive team with excellent long-term career prospects.
Closing date is 10.12.2026.
Please note this could change subject to suitable applications.
Gateway Coordinator employer: Driving Force
Join a dynamic team of HGV Class 1 drivers in Bristol, where flexibility meets competitive pay of up to £173 a day for part-time shifts. Our supportive work culture prioritises employee growth and offers varied delivery opportunities, making it an ideal environment for those seeking meaningful and rewarding employment.
