At a Glance
- Tasks: Deliver top-notch customer service and manage daily rental bookings efficiently.
- Company: Join Lithia UK, a leading automotive retailer with a vibrant culture.
- Benefits: Enjoy 33 days holiday, birthday leave, and exclusive discounts.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team that values innovation and personal growth.
- Qualifications: Experience in fast-paced admin roles and strong communication skills required.
The predicted salary is between 25758 - 25758 £ per year.
Driveway Vehicle Solutions Head Office £25,758.00 basic salary with pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.
An exciting opportunity has arisen within our daily rental team for a Daily Rental Administrator due to the ongoing growth of this department. We are looking for a keen individual who is quick to react to a customer’s needs, has the ability to work under pressure under their own supervision in a fast paced and highly demanding environment.
What does the role of Daily Rental Administrator involve?
- Putting our customers’ needs at the heart of absolutely everything you do, you’ll focus on delivering industry leading standards of customer care and satisfaction at all times.
- You will have excellent telephone manner, good IT skills and an understanding of Windows and the ability to work in a fast paced environment.
- You will be responsible for the processing and administration of daily hire and Rental PLUS bookings, liaising with both customers and suppliers throughout the course of the working day to ensure our high level of operational efficiencies are maintained at all times.
- Establishing and maintaining a good working relationship with the Customer, you will progress all rentals as well as terminate vehicle rental as requested by the customer via the relevant off hire process system.
- Other responsibilities will include all filing/administration forms being accurately completed, ensuring any SLA’s agreed are achieved, as well as carrying out other tasks and duties as may reasonably be required.
What do you need to succeed in the role of Daily Rental Administrator?
- Ideally you will have experience of working in a busy and fast paced administrative environment.
- Excellent interpersonal, organisational and communication skills and the confidence to liaise with customers and colleagues at all levels.
- With a focus on providing exceptional levels of customer service at all times, you must be computer literate with outstanding attention to detail.
- You will also be able to demonstrate an ability to work effectively under pressure in order to meet deadlines.
In return we will support you with training, development and the opportunity to take your career to the next level.
Why Lithia UK?
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
- Celebrate your special day with an extra day off on your birthday.
- Our industry‑leading Family Leave Policies ensure you’re supported when it matters most.
- Take a paid day to volunteer and give back to a cause close to your heart.
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
- Unlock your potential with tailored training and endless career growth opportunities.
- Commute for less with our cycle to work scheme.
- Access high street discounts to make the everyday a little more rewarding.
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.
At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Daily Rental Administrator employer: Driveway Vehicle Solutions
At Lithia UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With a competitive salary, generous holiday allowance, and unique benefits like a paid volunteer day and birthday leave, we ensure our team feels valued and supported. Join us in Nottingham, where you'll have the opportunity to thrive in a fast-paced environment while contributing to our mission of transforming personal transportation and delivering outstanding customer experiences.
Contact Details:
Driveway Vehicle Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Daily Rental Administrator
✨Tip Number 1
Get to know the company! Research Driveway Vehicle Solutions and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission.
✨Tip Number 2
Practice your phone skills! Since the role requires excellent telephone manners, grab a friend and do some mock calls. This will help you feel more confident when you're chatting with potential employers.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks under pressure. This will demonstrate that you can thrive in a fast-paced environment like the one at Driveway Vehicle Solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Lithia UK. Don’t miss out on this opportunity!
We think you need these skills to ace Daily Rental Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and customer service skills, as these are key for the Daily Rental Administrator role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've excelled in fast-paced environments and how you’ve put customers first in your previous roles.
Show Off Your IT Skills:Since good IT skills are essential, mention any relevant software or systems you’re familiar with. If you have experience with Windows or similar platforms, make sure to include that in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Driveway Vehicle Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Daily Rental Administrator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about putting customers first, be prepared to share specific examples of how you've delivered exceptional customer service in the past. Think of situations where you went above and beyond to meet a customer's needs, especially in a fast-paced environment.
✨Demonstrate Your IT Proficiency
As the job requires good IT skills, brush up on your knowledge of Windows and any relevant software. If you have experience with booking systems or administrative tools, mention that during the interview. Being able to discuss your technical skills confidently will set you apart.
✨Prepare for Pressure Scenarios
Given the fast-paced nature of the role, be ready to discuss how you handle pressure and tight deadlines. Prepare a few anecdotes that illustrate your ability to stay organised and efficient when things get hectic. This will show them you can thrive in their demanding environment.
