eCommerce Executive in Livingston

Consumer reviews have become a hugely important source of reassurance for consumers shopping online. When you are online searching for a hotel, a new TV, a new pair of trainers or a light bulb, chances are that you have read and been influenced by the consumer reviews that you have read of real customers sharing their real-world experiences and insights of a product. A recent study found that 93% of consumers check online reviews before making a purchase and a product with reviews has a 270% higher chance of being bought as reviews establish credibility, confidence and social proof.

Over 80% of motorists in Europe now go online to research new tyres to buy for their car. However, to most consumers, tyres are a confusing, stressful and expensive purchase. DriverReviews was created to help support and simplify the consumer journey by allowing consumers to read genuine and authentic tyre reviews from real motorists who have already bought tyres for the same car make and model that the customer needs. DriverReviews was launched in 2021 and has quickly grown to become Europe’s largest verified tyre reviews platform, partnering with the largest online tyre retailers and tyre manufacturers, across 42 countries, to collect and syndicate more than 500,000 tyre reviews from genuine, verified motorists. Our aim is to be the most globally recognised and trusted tyre reviews platform and is currently seeking to appoint an eCommerce Executive to support the business in this next phase of exciting growth plans.

Purpose: As an eCommerce Executive at DriverReviews, you'll be an integral part of the internal team, contributing to the ideation, development, improvement, optimisation, and growth of our new services. The role will be ideal for a candidate who has either graduated with a degree in a relevant marketing or ecommerce subject or alternatively, has a year’s worth of experience in a commercial environment. This role will provide excellent opportunities to grow and make significant contributions in a fast-paced startup environment.

Key Responsibilities:

• Supporting the Product Team with the ideation, development, optimisation and growth of the new website services.
• Supporting the Product Manager in the planning, prioritisation and deployment of new and existing projects.
• Oversee the management of the product catalogue and resources library for multiple brands and markets for the DriverReviews website.
• Ensure accurate and up-to-date product information is maintained and collaborate with relevant teams to enhance product listings, data feeds and optimise catalogue performance.
• Assist in the use of various insights and analytics tools, such as Power BI, Looker Studio, GA4 and Hotjar, to analyse and enhance the performance of the websites.
• Utilise these insights to inform data driven decision making, resulting in the continuous optimisation of features, content, and user experience across the websites.
• Creation and management of compelling product copy for our large catalogue of products.
• Localisation of web content across a range of countries and languages.
• Oversee the implementation of promotional campaigns and materials into the website.

Key Personal Criteria:

• Showcase a willingness to learn quickly and adapt to changing priorities.
• Demonstrate a keen interest in eCommerce and digital products.
• Confidence in proposing solutions to problems.
• Adaptive, with the ability to multi-task effectively and work on multiple projects at one time.
• Strong analytical and problem-solving skills.
• Experience using Microsoft office applications, especially Microsoft Excel.
• Excellent verbal and written communication, both internally and externally.
• Must have exceptional attention to detail.

Nice to Have but Not Essential:

• An interest in cars or the automotive industry.

What we will offer:

• As well as a competitive annual salary based on experience the right candidate will also receive:
• Hours: Normal hours of work are 9am to 5.30pm Monday to Friday with a one-hour lunch break.
• Holiday entitlement of 31 days including public holidays (including your birthday).
• Colleague discretionary bonus scheme of up to 10% of base salary dependent on hitting targets.
• Pension – employer contributions of 5%.
• Perkbox membership.
• Cycle to work scheme.
• 1 set of free tyres per year after completion of probation period.
• Life Assurance of 4 x basic salary upon appointment.
• Private Health Insurance for you after one year of service.
• Flexible hybrid working arrangement (4 days in the office, 1 day from home).
• Opportunity to be part of a fast-growing and ambitious start-up environment.
• Work in a supportive, collaborative team with a strong sense of humour and shared purpose.

Location: Edinburgh, Scotland

How to Apply: If you’re ready to contribute to our team and grow with us, we’d love to hear from you! Submit your application with a CV and cover letter detailing your relevant experience and what excites you about joining DriverReviews.