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- Tasks: Enhance customer experience using data insights and manage improvement implementations.
- Company: Fast-growing tyre reviews platform based in Edinburgh.
- Benefits: Full-time contract with pension, bonuses, and more perks.
- Why this job: Join a tech firm and make a real difference in customer journeys.
- Qualifications: Strong analytical, project management, and communication skills.
The predicted salary is between 28800 - 48000 £ per year.
A leading tyre reviews platform is seeking a Customer Journey Specialist in Edinburgh, Scotland. This entry-level position focuses on enhancing the customer experience by leveraging data and insights, managing implementation of improvements, and leading experimentation processes.
Ideal candidates will have strong analytical, project management, and communication skills.
The role offers a full-time contract with benefits including a pension, bonuses, and more. This is an exciting opportunity to contribute to a fast-growing technology firm.
Customer Journey Optimisation Specialist in Edinburgh employer: DriverReviews
Contact Detail:
DriverReviews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Journey Optimisation Specialist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your analytical and project management abilities. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to customer journey optimisation. We recommend role-playing with a friend to build confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Journey Optimisation Specialist in Edinburgh
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight any experience you have with data analysis in your application. We love candidates who can demonstrate their ability to leverage insights to enhance customer experiences.
Project Management Matters: If you've managed projects before, even on a small scale, let us know! We’re looking for someone who can juggle multiple tasks and keep everything on track, so share those experiences in your application.
Communication is Key: Since this role involves working with various teams, it’s important to showcase your communication skills. Use your application to illustrate how you’ve effectively communicated ideas or collaborated with others in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at DriverReviews
✨Know Your Data
As a Customer Journey Optimisation Specialist, you'll be working with data to enhance customer experiences. Brush up on your analytical skills and be prepared to discuss how you've used data in past projects. Think of specific examples where your insights led to improvements.
✨Project Management Prowess
This role requires strong project management skills. Familiarise yourself with common project management methodologies like Agile or Scrum. Be ready to share how you've managed projects in the past, including any challenges you faced and how you overcame them.
✨Communication is Key
You'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where your communication skills made a difference in a project or team setting.
✨Experimentation Mindset
The job involves leading experimentation processes, so show your enthusiasm for testing and learning. Prepare to discuss any experiments you've conducted, what you learned from them, and how you applied those lessons to improve outcomes.
