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For Companies At a Glance
- Tasks: Support frontline staff by managing supplies and ensuring smooth operations.
- Company: Join the Driver and Vehicle Standards Agency, a key player in public service.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Familiarity with Microsoft applications and strong communication skills are essential.
- Other info: Great career growth opportunities and a diverse, inclusive workplace await you.
The predicted salary is between 26607 - 26607 £ per year.
The main purpose of this role is in supplying essential equipment and support to Frontline staff across the Driver and Vehicle Standards Agency (DVSA), which consists of over 600 properties located throughout Great Britain. The successful candidate will work as part of a team supporting Frontline staff in the delivery of services across our operational estate.
Top Responsibilities
- The purchase of stationary, protective and corporate clothing, health and safety related goods, signage, operational tools and furniture.
- Liaise with various internal and external suppliers.
- The prompt payment of invoices and updating records.
- Process invoices.
- Raise purchase orders for goods and services being purchased.
- Maintain spreadsheets and databases to ensure information is accurate and up to date.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About You
- A good working knowledge and experience using Microsoft applications such as MS Outlook, MS Word, MS Excel, MS Teams and SharePoint.
- Good written and verbal communication skills.
- Willingness to learn new skills and work flexibly within a team.
This vacancy closes at 23:55 on Wednesday 25th February 2026.
Frontline Support Officer employer: Driver & Vehicle Standards Agency
Contact Detail:
Driver & Vehicle Standards Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Support Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the DVSA on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to frontline support roles. We can help you with mock interviews to boost your confidence and nail those responses!
✨Tip Number 3
Show off your skills! Bring examples of how you've used Microsoft applications in past roles. We want to see how you can hit the ground running in this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Frontline Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Frontline Support Officer role. We want to see how you can contribute to our team at DVSA!
Show Off Your Tech Skills: Since you'll be using Microsoft applications like Outlook, Word, and Excel, give us examples of how you've used these tools in past roles. We love seeing practical experience that matches what we need!
Communicate Clearly: Good written communication is key for this role. Keep your application clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Driver & Vehicle Standards Agency
✨Know Your Stuff
Make sure you brush up on your knowledge of Microsoft applications like Outlook, Word, Excel, Teams, and SharePoint. Be ready to discuss how you've used these tools in previous roles, as they'll be crucial for the Frontline Support Officer position.
✨Show Your Team Spirit
This role is all about supporting frontline staff, so be prepared to talk about your experience working in a team. Share examples of how you've collaborated with others to achieve goals or solve problems, highlighting your flexibility and willingness to learn.
✨Communication is Key
Good written and verbal communication skills are essential for this job. Practice explaining complex ideas simply and clearly, and think of instances where your communication made a difference in your previous roles. This will show that you can effectively liaise with suppliers and colleagues.
✨Be Organised
Since you'll be handling invoices, purchase orders, and maintaining spreadsheets, demonstrate your organisational skills. Bring examples of how you've managed records or data in the past, and be ready to discuss your methods for keeping everything accurate and up to date.
