At a Glance
- Tasks: Analyse data to drive decision-making and improve customer experiences at DVLA.
- Company: Join the DVLA, a forward-thinking agency focused on data-driven insights.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension contribution.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real impact by shaping how we understand and use data.
- Qualifications: Proficient in Excel and Power BI with strong analytical skills.
We are seeking a detail-oriented and analytical Performance Analyst to join our team. In this role, you will play a pivotal part in shaping the way we understand and utilise DVLA data. By providing robust data sources, insightful analysis, and comprehensive reports, you will empower data-driven decision-making and enhance DVLA’s business services and processes.
You will take the lead in building and maintaining databases that enable the segmentation and analysis of customer data by type, behaviours, and trends. By incorporating social, demographic, and geographical insights, you will deepen our understanding of key customer attributes. Your work will facilitate the development of evidence-based strategies that improve operational efficiency and customer experiences.
Top Responsibilities:
- Interpret, understand and gather business requirements to source relevant datasets from internal and external data holders.
- Analyse raw data extracted from DVLA systems, or build databases, to identify trends and provide robust evidence for development and decision-making.
- Deliver accurate and timely reports using relevant tools and software.
- Engage with stakeholders on the specification of agreed projects.
Benefits:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About You:
To be successful in this role you will need to have the following experience:
- Proficient in Excel and Power BI, with a track record of producing high-quality, accurate reports and insightful analysis.
- Experience organising and prioritising tasks effectively to consistently meet deadlines.
- Experience engaging with diverse stakeholders, including effectively conveying technical information to non-technical audiences.
This vacancy closes at 23:55 on Thursday 18th June 2026.
Performance Analyst in Swansea employer: Driver & Vehicle Licensing Agency
The Driver and Vehicle Licensing Agency (DVLA) is an exceptional employer that prioritises employee well-being and professional growth. Located in Swansea, this role offers flexible working arrangements and a generous benefits package, including a substantial pension contribution and opportunities for career development through funded professional qualifications. Join a diverse and inclusive team that values recognition and support, making it a rewarding place to advance your career while contributing to meaningful public service.
Contact Details:
Driver & Vehicle Licensing Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Performance Analyst in Swansea
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the DVLA on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common performance analyst questions. We can help you with mock interviews to boost your confidence and nail those tricky questions.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially reports or analyses you've done. This will demonstrate your expertise in Excel and Power BI, making you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Performance Analyst in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Performance Analyst role. We want to see how you can contribute to our data-driven decision-making process!
Showcase Your Analytical Skills:Since this role is all about data analysis, don’t forget to include examples of your previous work with Excel and Power BI. We love seeing how you've used these tools to create insightful reports and analyses.
Engage with the Job Description:Read through the job description carefully and address the key responsibilities in your application. We’re looking for candidates who understand the importance of interpreting business requirements and delivering accurate reports.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Driver & Vehicle Licensing Agency
✨Know Your Data Tools
Make sure you brush up on your Excel and Power BI skills before the interview. Be ready to discuss specific examples of how you've used these tools to produce reports and analyse data. This will show that you're not just familiar with the software, but that you can leverage it effectively in a real-world context.
✨Understand the DVLA's Mission
Take some time to research the DVLA and its role in the public sector. Understanding their mission and how your role as a Performance Analyst fits into their goals will help you articulate how you can contribute to their objectives during the interview.
✨Prepare for Stakeholder Engagement Questions
Since you'll be engaging with diverse stakeholders, think of examples where you've successfully communicated complex data to non-technical audiences. Prepare to share these stories, highlighting your ability to tailor your communication style to different audiences.
✨Showcase Your Analytical Mindset
Be ready to discuss your approach to analysing data and identifying trends. Think about specific projects where your analysis led to actionable insights or improved processes. This will demonstrate your analytical skills and your ability to make data-driven decisions.
